Terminix of Smyrna, GA

sheila forbes

Smyrna, GA

Ray Sum arrived after texting me in a professional marked vehicle. He was courteous, professional, attentive and thorough. I have tried DIY methods that have been completely unsuccessful. Terminix was able to take care of the insect concerns. The company responded to my wanting an earlier appointment without hesitation. I am very pleased, all around, with the performance of the technician and company!

Sola “Sola Babii” Babii

Smyrna, GA

Our Inspector Andra Davis was amazing. He gave us A lot of needed information. As well as great recommendations and Was very detailed and investigative during his inspection, and overall was professional, genuine, and respectful. Where we were looking to getting our appointment moved up, but I was unsuccessful. He helped speed the process up.

L. Johnson

Smyrna, GA

Great experience working with Andrā. He was professional, and extremely knowledgeable. Andra took the time to thoroughly inspect both the interior and exterior of my home, explaining what he was looking for and why each step mattered. I really appreciated how patient he was in answering all my questions and offering practical tips for prevention and maintenance.

Deedee James

Smyrna, GA

Sales representative Andra Davis was on time. Very professional. Went above and beyond his duties. Explain everything detail. Now I'm just waiting on my paperwork to insure that I'm getting everything that was explained and paid for, I'll be receiving. Definitely would request Andra again

Nikki

Smyrna, GA

Hatim has been providing extermination services to my home for over a year. Since he has been servicing my home, I have had no issues. He is knowledgeable, professional, and punctual. I am very pleased with the service he provides.

Lisa Gentile

Smyrna, GA

Terminix has changed and gone downhill. I use to get a weeks notification before a technician was to come to the house. Now they just show up or receive notification when they are on their way. Also in the past it was the same technician that would come out regularly now it is always some one random. They keep calling me daily now because I have 2 open invoices that are not due until the end of the month. I have been a customer for over 20 years and it is very insulting when they keep calling about the account that has a good history of on time payments. I will be moving soon and closing this account and never returning as a customer. I call about these issues and I am told oh we can not do anything about this it because it is system generated. Poor system!!!!

Ram Sundars

Smyrna, GA

Kasey was incredibly thorough from start to finish, taking the time to walk me through everything with patience and clarity. He made the entire process comfortable and stress-free, answering every question and ensuring I felt confident in each step. What stood out the most was his genuine focus on making me happy as a customer. He clearly cares about people, not just the job. Kasey’s professionalism and attention to detail are unmatched, and I left feeling reassured that I made the right choice. Highly recommend!

Debbie Smith-Patton

Smyrna, GA

We have had the best experience with Terminix. I have been a customer for many years and not once have I had issues. Allen Campbell is our technician and he could not do a better job. We are happy and pleased with Allen’s results. Allan is professional, friendly, customer focused, positive, answers my questions, makes recommendations and manages my expectations. Thank you Terminix for your service and for a job well done.

Barbara Guy

Smyrna, GA

Sketchy company. Darrick Douglas took advantage of my elderly mother. She has been with this company for 26 years. When she signed up to have her house sealed. She specifically said she wasn’t going to add the service after the 2 years were up. He sent through a 235 fee for the year 2027 service anyway to the finance company. The finance company paid Terminex and now she has a 235 credit for a service she didn’t want. And has to pay interest on that service. I’ve spoken with customer service and they agree with me but there was nothing they could do since it already went to finance. I also asked for the office manager to call me and that’s been 3 days. To add more insult, they came out to spray for bugs. Do you think they subtracted the 88 dollar service fee from the “credit” No. No they did not. They charged her credit card on file. I disputed the charges. And of course they won’t let you speak to a supervisor. I’ve been waiting since Monday. And no one has called me back about today’s issue either.

velda lee

Smyrna, GA

We are extremely happy with our person who comes out to provide the service. Miss Deborah Taylor is awesome and she is thorough. She is the best. We are very pleased with her abilities to make sure that we are covered and satisfied.