Terminix of Ball Ground, GA

Larry Gordon

Ball Ground, GA

After some problems awhile back, Terminix has been efficient and timely and have been working hard to resolve the squirrel issue. Chris and Sekian have been most attentive in trying to resolve the problem. They are true professionals and Terminix is fortunate to have such excellent employees on their staff. You cannot do any better than Chris and Sekian in handling your problems. Their supervisor Brian has been in easy communication with them. I have an extrusion contract with Terminix and they do what they promise!!

Kathryn Harrison

Ball Ground, GA

Eric Roth is a great technician, and also a great communicator. He is very friendly, polite and provides excellent service.

Tiffany Orr

Ball Ground, GA

Erick has been handling my pest control needs for many years now. He comes quarterly for a regular treatment, monthly to treat my backyard for mosquitoes, and will come out as needed between our scheduled visits. Terminix stands behind their work and customer experience.

Daryl Walker

Ball Ground, GA

Regardless of the service, Terminix has never disappointed. We have used Terminix Pest and Termite services for over 25 years. We recently added their Mosquito plan, and just had a vapor barrier installed in the crawlspace section of our basement. Also we are scheduled to have our gutters/downspout pipes replaced. All Terminix technicians, representatives, and support have been knowledgeable and professional. Their pricing has been competitive and we know they will stand behind their work.

Laura Gipson

Ball Ground, GA

Was supposed to have an GA inspectionr3port in hand in 72 hours or less...it's been 10 days. Multiple phone calls, emails, and texts and no response. I called tonight and spoke to a lovely woman (Lavonne) who sent a message through yet again, so hopefully we will hear something in the morning. Not holding our breath!

MARK PUGH

Ball Ground, GA

I suggest any of you try to find a Terminix office where you can actually have a face-to-face conversation over a billing issue? I've been by two different offices there's no one around. It's a total virtual thing. Corporate conglomerate blob. There is no one to do a face-to-face conversation with. Everything is done over the phone or online or you have to chat with people in the Philippines or God knows where and they switch you off to four different people and you never get your billing issue resolved. I canceled my service and yet I'm still being billed and probably thrown into collections over a service they never performed. In the rest of my life I will never ever go with anything ever provided by any company such as this or any of these large corporations. It's a total crock of crap. I have been by two different offices off of Oakbrook Parkway and Corporate Way in Duluth Georgia where I am presently sitting and the place is totally deserted at 1:38 p.m. in the afternoon there's plenty of Terminix trucks in the front and back of the building but no one inside. The one lady I spoke to in a truck acted like she was a nobody. That she couldn't help and couldn't get into the building and blah blah blah and I'm like well how do y'all even find a job with a company of this type? I would refuse to work with a company such as this. They charge you $521 to come out once per year they probably pay the individual doing the service $20 in a pocket the other 501.00 screw that noise

Lisa Linkous

Ball Ground, GA

The main reason for the score is simply because the price for pest control is a bit outrageous for the size of my home. The price has increased gradually over the years, but this latest increase is truly ridiculous. If it goes up much more, I'm afraid the pests will win the battle, or I will just need to shop around. On a separate note, Jonathan Tinch was our most recent pest control service technician, and he did a great job! He was thorough and talked about what he did before he left. I asked him to make sure he took care of one section in particular, which he did. Thank you, Jonathan!

Kenji Terawaki Love Passion and Food

Ball Ground, GA

Review of Terminix Pest Control I recently engaged Terminix for pest control services and, unfortunately, my experience has been quite disappointing. About two weeks ago, I signed a contract with a representative named Mr. Carl Martin. After that initial step, I did not receive any communication from the company. There were no emails, no calls—essentially no follow-up whatsoever. I had requested the first service to take place on a Friday. No one showed up on the scheduled day. Instead, they arrived unannounced the following Monday. As a household with a newborn, it’s essential for us to coordinate when people come into the home, and this lack of communication was a major inconvenience. To date, I still have not received any form of proper communication from Terminix—no scheduling confirmations, no emails, nothing. I even tried to contact a manager named David and received no response. At this point, it feels like once you sign the contract, you’re left entirely on your own. In conclusion, I can’t recommend this company for pest control services. The lack of communication and customer service is a serious issue, and I hope they improve in the future.

Arthur Jackson

Ball Ground, GA

Did an inspection and then called a day after to cancel any work performed. Rep was helpful to get my services cancelled. Great. A month later. A tech comes out and services the home and get a charge for the service. I cancelled everything a month prior. But still did a service without my authorization and charging me. Spoke to customer service and was told I cancelled but decided to keep the service? Why would I call to cancel and keep a service? Not right. Tech did a horrible job anyways. There’s still webs and spiders everywhere outside of the house but “dewebbed” everything on the report. Not happy

Perron Shoemaker

Ball Ground, GA

Terminix completely lied about the services that they would provide, then left my yard and sidewalk a total disaster. Including cutting an electrical line in my yard causing my outdoor lights to not work. When I called to complain to the manager Darrell, he would not take any responsibility and literally hung up on me. No wonder they have a C-rating with the BBB. Stay away from Terminix. Use any other company.