Orkin of Suffolk, VA

Kim and Kurt Pisall

Suffolk, VA

James was amazing. He addressed all of issues and was a great guy too! We enjoyed his visit. He even explained that what we needed was included and we did not need the specialty service that we thought we would. He was truly awesome and made us glad we chose Orkin!

Red Collective

Suffolk, VA

I am leaving a one star because I had told the representative that I would call her back in like 10 minutes, but then we had a family emergency come up and she called me like nonstop all for the rest of the day. I felt harassed as I couldn't answer at that time but they didnt stop. They really wanted to make that sale. Now that I blocked their number they are using a different number to text me. This company doesn't know when to stop. Although am sure their services are great they left a bad impression with me. I will be going elsewhere.

Linda Smith

Suffolk, VA

Great customer service from the tech, very knowledgeable and friendly. Overall great job. Would highly recommend Lee and Orkin.

Sara Lenihan

Suffolk, VA

The Orkin Man did a very thorough job on the inside and outside of my apartment. He came the same day I called to make an appointment very quick to respond and was very knowledgeable about his work. I highly recommend Orkin to anyone needing exterminating done in their apartment or home. They are the best and their pricing is very reasonable too!!☺️

Fred Conger

Suffolk, VA

Techinician and inspector were very knowledgeable and thorough. Today was the initial visit to determine square footage and issues that needed to be addressed.

Romaine Butterbaugh

Suffolk, VA

Hero’s are far and few in between. My pest control technician Kevin Preston arrived at warp speed to my deeply tucked away home. Exceptional customer service, outstanding delivery! Thank you for your service and Time today. Kevin Preston is who you want as your pest technician! He Rocks 💖

Connie Wood

Suffolk, VA

I made an appointment for free estimate for annual termite inspections since my previous Termite & Pest Control Company went out of business. Mr. Daniels/Technician inspected my honme from to the Attic, crawl spaces and the basement for active termites and dampness in the structure. . After Mr. Daniel's discussed all issues from the photos taken, I was very pleased, Orkin will be servicing my home .

Matthew Collins

Suffolk, VA

Really not a fan of their program. We spent 257 dollars for the first treatment, and 60 dollars a month for the following treatments. Our guy only showed up for less than 5 minutes on our initial indoor treatment, and several hours late. I told them at the beginning of November that Id like to cancel, and I haven't received any treatments since September. Their policy requires I pay for November and December still, even though the treatment is scheduled weeks out and I'm requesting to cancel. Doesn't make sense to me, but it is what it is. Id recommend elsewhere

charley

Suffolk, VA

Ryheem Lockley is always a 10/10! professional efficient and very knowledgeable. He has been the inspector at my home a few times and has always provided exceptional services. i prefer to always have him in my home . Jasmine Andrews

S C

Suffolk, VA

We’ve been loyal Orkin customers for many years and have always appreciated the excellent service provided by our technician. However, I wanted to share some feedback about a recent experience with the front office. When we called to cancel our service, we were told that the additional services we wanted could be included with our current plan at no extra charge if we stayed. Based on that, we continued our service but were later charged for those services. During a more recent call about an influx of bugs, the receptionist, Miko, revisited that old conversation — which wasn’t related to my reason for calling — and later brought up a supposed missed payment. Her tone came across as condescending, almost as if she wanted to assert authority rather than assist. Our payments are automatically drafted, and we hadn’t been notified of any issue prior to that call. While our technician has always been great, the tone and approach from the front office have made communication uncomfortable. I hope this feedback helps improve professionalism and customer care moving forward, as we truly value the quality of Orkin’s on-site service.