Orkin of Cape Charles, VA

N. Martinez

Cape Charles, VA

I was with Western Pest for years before Orkin bought them out. I stayed with Orkin only because they picked-up my Termite contract from Western Pest. Orkin provided Bug Service (Pest Control Quarterly), Termite Protection, and Mosquito/Tick Spraying. Prices were on par with other companies. But what I liked was that many Western Pest employees remained with Orkin after the buyout. But over the years, they are all gone and Orkin is a shell of the previous company. If it wasn’t for my Termite Contract, I'd have moved on long ago. My dissatisfaction stems from a lack of Admin support, a lack of Management to respond to issues, and pressure put on Field Techs to the point they are not effective. Scheduling is very difficult. Complaints ignored. And I have watched Techs come and depart without ever getting out of their trucks. Yet I receive a “service report” in my email. I can no longer pay for this. It is that bad…

Eddie Mcdaniel

Cape Charles, VA

Called and got an appointment setup for July 28 2025 between 8am-10am. Took a few hours off of work for this appointment only for a no call no show. No phone call nor email. Totally unprofessional.

Nate Beem

Cape Charles, VA

Stopped using them after one of their exterminators killed a bunch of wasps without asking and for absolutely no reason.

Debora Tanner

Cape Charles, VA

We get year round and seasonal service. The agents are professional and courteous. Since sprays must be accomplished after hours or on the weekend, we get a call to confirm dates planned. We are very happy with Orkin, have used them for years!

Amanda- Wilson

Cape Charles, VA

This review is for 7456 Hampton Blvd property I manage. I meet Josh every month for our scheduled service. It's always as expected, on time and his communication is superb. Also just very friendly and respectful. Highly recommend Orkin and especially their tech Josh.

Noel Estrada

Cape Charles, VA

not worth your time i had them come out 2 times and to get them out there the second time took well over a week of back and forth calling and i still see bugs a week into them coming and their explanation is “you will see activity” then did everything but do the money back guarantee like they promise on the phone when you make the appointment and in their website they also promised an inspection the first time and they came in for 5 min and then left after doing the most minimal spray job trust me do not go with these people just buy the products from the store to ensure that you’re doing the job

Haylee C

Cape Charles, VA

Evan , Brandon & Jose were the absolute best. They spent all day at my house removing and replacing insulation due to a rat issue. Very professional , nice and personable. I couldn’t have asked for better technicians.

Laneisha Weason

Cape Charles, VA

If there is one reason to go with Orkin, that reason is Kwaku Ansa! We've been with Orkin for a year or so but once we changed to Awaku as our servicer we noticed the care and attention he out into every service. Personable and kind, thank you Kwaku for being a remarkable Orkin pest control provider!

Valerie Jackson

Cape Charles, VA

Orkin has provided great service at my Church for years. Always consistent & professional. No odor detected after the process. We use them on a monthly basis. Highly recommend!

Maliyka Upson

Cape Charles, VA

Tony the Orkin man was very professional. He was kind and made me aware of all the possibilities of living with roaches. Very knowledgeable. He explained to me exactly all of what he did. I am going to continue using the Orkin company because of the quality and great value I received.