Orkin of Portsmouth, VA

Big O

Portsmouth, VA

Partrick is best Pest control Technician serviceman at Orkin. Very respectful, give excellent details of his work and finding, always on time, neatly place the pest control and trustworthy. Highly recommended as serviceman.

Roland Jarvis

Portsmouth, VA

Don't let orkin do yall crawlspace they did a poorly job under my house I have pic of everything they did first off the inspector didn't went under the house first off they left the old insulation under the house they was eating under the house then the distract manager Brandon say work was completely never done they have poorly workers took 5 people not doing the job correct way I would give them a negative u pay them 16k to run off with ur money like the distract manger don't care when I was under my house i had water under the the plastic and on top I so upset right now they didn't know what they was doing then they mess up my gutter please not go with orkin the worker should be excellent not half way if u want to believe me I show you all the pic 4 days of work not finish they don't I not going under the house what a waste of money PLEASE EVERYONE DONT GO WITH ORKIN what kind of work they doing and district manger Brandon say he can't prevent the water under the house I try to call the corporate office it went to his cell phone that how orkin scam people form the atlanta Georgia headquarters I hope the world 🌎 see all the pic they did the worst job I ever seen. They still didn't finish the job correctly it been almost 2 months. The district manger Brandon want to come out his own time Orkin should had this job now water is every where he say my pipe are busting have pudding of water in three or more different spots then I found lizard 🦎 under the house what a crabby job they done I add three more photos

Kristan McGonagle

Portsmouth, VA

Charles, or Chuck as we call him, has been my tech from day one for my bimonthly services, and he's the best! Not only is he well versed in his trade, but the customer education that he provides has been wonderful! Thanks Chuck, for all your help, my family appreciates you!

Pelee Branch

Portsmouth, VA

Kelvin is a great technician. We had a disconnect with the original appointment (my fault). He graciously agreed to come back to perform my inspection. He thoroughly shared his findings( no insects) and provided recommendations. Thank you Kelvin for all you do.

Moriah

Portsmouth, VA

When my duplex neighbor told me this morning she had her place treated for roaches I freaked because that would mean they'd be all migrating to my place, so I immediately called them and they were able to have someone come out today, hours later, to treat my place! Gentlemen who came was super friendly and professional. Not to mention understanding of my chaotic messy house. 10/10 recommend!

Lisa Johnson

Portsmouth, VA

I called in a panic because there was a giant bug on me Lolol. The woman I spoke to felt so bad, signed me up and had someone out to spray the same day! He was also great. Answered all my questions. Very very friendly. I am glad I signed up for continued service. I wish I remembered the names of the 2 that I dealt with. They were great

Gia Shaw

Portsmouth, VA

I have been dealing with the Chesapeake location of Orkin. Today was the last straw when I was billed 80.00 without my permission. I'm not on automatic billing and they took money out of my account without calling me off the last card that I used to make my payment then I was told that my service was being canceled. How is it that when I haven't received services yet and I'm allowed to pay the Orkin Pro in cash at the time of service, they don't come out if I owe money? I'm tired of Orkin. I do not like dealing with Brandon, the manager. I'm beyond done. This is not supposed to happen unless I have auto-pay, which I don't have on my account. They just billed my account without my permission. I need the GM to call me again. I'd pay off my contract and be done.

Jonas Irwin

Portsmouth, VA

Patrick was very helpful in explaining what he was doing and why! Made sure I knew that the treatment would dry in about 15mi , and made sure I was aware that the chemicals were non-toxic and safe for my pets. Only downside with Patrick’s service was that he disclosed he was an Eagles fan! Ha. Thanks again Patrick!

Daniel Limbacher

Portsmouth, VA

Pest control services are okay but when you call to cancel DO NOT tell the automated system that is why you’re calling… they will not answer. I have been on hold for 20 minutes on one of my phones and when I tried calling from my other phone the first time they sent me to the hold queue but when I hung up and tried to call right back they send me to voice mail now. The quickness of them sending me to VM fluctuates so it’s definitely a person on the other end. Customer service at this Chesapeake branch has always sucked.

BraulioJasmine Gazeta

Portsmouth, VA

I’m honestly at my wits end. I’m paying for a service that is not working. I try to call and I’m on hold for an hour. The communication is trash. I am also waiting over 2.5 weeks to have someone else come out for a job that was not finished. I can hardly sleep. Not to mention I signed a freaking contract. I’m so beyond upset that it’s not even funny. I was told that they could get rid of the problem and it’s getting worse. My dogs are losing their freaking minds. The tech that came out was great but I also feel lied to. I was told they can’t climb very well but everyone else is saying different things. I just wanted my home and my life back. I can’t sleep with fear that they are right under me. My dogs aren’t able to rest. I just want the problem over. Signed a VERY unhappy customer. Update. Still a very unhappy customer. The problem is still not being handled. I’m paying for rodents and bugs and still have spider webs all over my house. I have had 2 people come to my house and I’m still very upset. I feel like no one is taking it seriously. And I keep being told about exclusion and it’s not my house I am only a renter. It’s very silly that you have everyone sign a 1 year contract and then come out and do the bare minimum. Where is the passion? I’m waiting 2-3 weeks for someone to come out and to barely do anything. When I signed the contract I was told they could handle my problem. Very confidently. Every time I speak to someone else comes out they say something else. No one is on the same page. Not to mention the website barely works.