Terminix of Loganville, GA

Evelyn Franklin

Loganville, GA

I had a fantastic experience with Anthony Moore. Anthony is highly professional, understanding and considerate during the entire treatment. He addressed my concerns with a number of options and without pushing costly unnecessary work on me. Anthony made sure I felt at ease and kept me informed throughout the process. They use state-of-the-art equipment and modern facilities that further enhanced my overall experience. I wholeheartedly recommend Terminix for their exceptional services and personalized care.

Chacara Kellum

Loganville, GA

Matthew was absolutely outstanding! He was prompt, professional, and went above and beyond to make sure everything was taken care of. We were on a very tight timeline for a real estate closing, and his quick response and attention to detail truly saved the day. He communicated clearly throughout the process, was incredibly knowledgeable, and made what could have been a stressful situation feel seamless. I’m so grateful for his help and exceptional customer service. If you have the opportunity to work with Matthew at Terminix, I highly recommend him. He exceeded every expectation, and I wouldn’t hesitate to use him again.

Mace Ellis Literature

Loganville, GA

Technician never showed up and after making contact wanted to charge 500 for WDIR when others charging 2 to 3 times less. Wasted an entire day waiting on Terminix

Lawton Walker

Loganville, GA

I recently bought a house that has an active termite bond and repair with Terminix. I have called several times to try and get the account transferred in my own name. Nobody has been able to help me. Will likely use another company at this point.

Steve Pierce

Loganville, GA

The service tech that came to my house was very professional and pleasant. He is very likable and a real asset to Terminix. It's not common in my experience to say a visit from terminix was a really pleasant experience just a neutral one is how it usually is but it really was. A really great representative of your company congratulations to who ever hired this young man..

Sonja Ford

Loganville, GA

I’ve been a customer of Terminix for several years, but the service over the past year has significantly declined. Although I work from home and was available, the technician consistently failed to service the inside of my home. Over time, I began to question whether the outside was even being treated. My concerns were confirmed when a large, aggressive hornet’s nest formed right outside my bathroom window. After receiving a notice from my HOA, I contacted Terminix to address the issue. Despite the urgency, it took 3–4 weeks for a technician to come out. When he finally arrived, he admitted he wasn’t sure how to handle the nest. He came inside, took photos, called a supervisor for guidance, and said he would return. He never did. The scheduled follow-up day came and went with no call and no show. At that point, I refused to continue paying for quarterly services that clearly were not being performed. I had to hire another company, who resolved the issue the same day without hesitation. Instead of correcting the situation or taking accountability, Terminix chose to send my account to collections. I will not pay for services that were not delivered. If necessary, I am fully prepared to take legal action to resolve this matter. Extremely disappointing experience from a company I trusted for years.

Linda Baker

Loganville, GA

I see so many positive reviews and can only shake my head. I used Terminix Norcross for termite treatment. The initial inspection went well. The sales rep, Randell, was kind and answered all of our questions. After the service was done we had some issues. From that point forward customer service has been horrendous. Repeated requests were ignored. We asked to speak with a manager - ignored. Almost a year later a tech was sent out a month early and we hadn’t even decided if we wanted to renew. I reached out to Randell again and was told “I don’t have access to any of that.” I again requested to speak with a manager. No call back. Sent a follow up several days later. No response and message is showing unread. Second follow up sent yesterday and it is showing unread as well. DO NOT DO BUSINESS WITH THEM. Once they get their foot in the door they don’t care one bit about customer service.

Monique Granville

Loganville, GA

Carl from Terminix came out for my annual termite inspection and, as always, did an excellent job. He is very meticulous—he once caught a missing trap, added one after my home addition, and this year replaced a cracked top without hesitation. I truly appreciate his attention to detail and the peace of mind he provides knowing my home is well protected. Thank you, Carl!

Constance Maney

Loganville, GA

Ashton did an exceptionally good job. He was very professional and showed his concern for my property. To help prevent any problems with termites in the future, he recommended clover oil for a tree stump and the removal of a log. Very cordial young man.

Steve Cline

Loganville, GA

We had excellent service from Thaddeus Palmer! Great communication. Prior to his arrival, he was willing to answer any questions I had to his appointment, and was prompt in the service time frame given for his arrival. He followed up with a recommendation and explained his findings very well.