Terminix of Gulf Shores, AL

Linda Harris

Gulf Shores, AL

“I had a great experience with Terminix thanks to Casey Robinson. He initially came to inspect the inside of my home, but I also asked him to show me the bait system outside in the yard. Casey checked each bait station and found that about six or seven units were completely empty. I was disappointed because another inspector had checked the outside just two months earlier and did not replace the empty units. Thank God for Mr. Casey for doing his job thoroughly and correctly. His professionalism, attention to detail, and honesty truly stood out. I highly recommend Casey Robinson.”

Monica Dees

Gulf Shores, AL

This morning, January 16, 2026, at approximately 6:50 a.m., I experienced an alarming and dangerous incident involving one of your drivers. The driver was traveling in the area of AL-217 (Lott Road) and Highland Road and drove in a reckless manner that nearly caused a collision with my vehicle. After almost hitting me, the driver continued for less than a mile before pulling off the road. This behavior was extremely unsafe and put lives at risk. Being late to work is not a valid reason to endanger other motorists. I felt it was important to bring this matter to your attention so it can be addressed appropriately. Thank you for taking this concern seriously.

Christina Stewart

Gulf Shores, AL

Our technician was professional and considerate. She thoroughly investigated our concerns and educated us on how she addressed them and what other steps were recommended.

Annecia Wallace

Gulf Shores, AL

Our technician, Frank, was thorough and even inspected the interior of the home as requested. We appreciate the feedback and photos provided in his report. This information helps us to focus on areas where the greatest risks lie. Thank you, Frank! We look forward to the next service.

Marquita Banks

Gulf Shores, AL

Frank Williams went above and beyond. He was very informative about the chemicals applied and if there was anything to worry about. He works with my schedule to make sure that I'm home to access any part of the house that's not accessible unless im home. Very wonderful technician.

Herbert Wagner

Gulf Shores, AL

Forgot his name, but the fellow who came by to service my home was exceptional. He put in new traps and pointed them out to me. He was vurteous and professional, a great representative for your company.

ardnas rennob

Gulf Shores, AL

Mr. Frank Williams is our agent/inspector. He is very personable and professional. I like that he contact us several days in advance to let us know when to expect him. In addition he calls before he arrives. Mr. Williams took time and patiently pointed out areas around our home which needed attention. He provided suggestions on how to address the issues and where to find the materials needed.

The Bez family

Gulf Shores, AL

Our experience with Tonya is excellent. She is always punctual and goes above and beyond, never hesitating to get into the nitty gritty areas even crawling under equipment to make sure nothing is overlooked. Her reports are clear, efficient, and detailed, which gives us peace of mind knowing the job is done thoroughly and correctly. We truly appreciate her professionalism and dedication to doing the job right.

Barbara Harris

Gulf Shores, AL

The technician called to advise me that he was enroute to my home. Upon arrival he called to announce his arrival and would ring the doorbell when ready to enter for inside inspection. Very polite, professional and thorough. After completion, he cleaned the insulation that had fallen during his attic inspection. After giving my home a clean bill of no termites and my signing to acknowledge his inspection and no signs of termite activity, he emailed this information and made sure I had received it before he left. Wilbert Jackson has been the most thorough, thoughtful, considerate, respectful and professional technician that I have encountered in my more than 30 years with Terminix. Thank you Mr. Jackson and thank you Terminix for employing such as customer service oriented and favorable employee.

Stacie Thompson

Gulf Shores, AL

My technician was Chris. He was awesome from the start. He was very professional, informative and thorough. He was patient and answered the many questions and concerns that I had. He even assured me that I could call him in the future if I had any more issues. Thomas was my initial contact with the company as he was the inspector. He also was very polite and informative. So far I've had nothing but positive experiences and results with Terminix. And I would recommend them to anyone needing pests and insect control service