Terminix of Lillian, AL

Janet Hodges

Lillian, AL

Jeff Coker did an excellent job. He inspected inside and all bait stations outside. He replaced what was needed. He was very courteous and professional. He hung in there through the Tropical Weather we were having at the time. Thanks Jeff, Good Work!!

Stephanie S

Lillian, AL

We have had a contract for several years. They were over a month late coming out for our annual inspection. When they did, they didn’t reset the bait stations and said they would come back soon to knock it out. Over two months later, nothing. The technician has not returned any of our calls so we finally reached out to corporate only to be told there are no appointments available so they will forward it back to the local branch. Do not recommend this company.

Elizabeth Smith

Lillian, AL

Joshua provided excellent service. He was knowledgeable, thorough, and took the time to inspect not only the wasp problem but also other potential trouble spots around my home. He explained everything clearly and was very professional. Highly recommend!

Randy Enfinger

Lillian, AL

They sent 5 different people to the house at the same time, and a couple of them, just walked right in the back door, uninvited!!! Totally UNACCEPTABLE!!! We cancelled our contract with them, after about 20 years!!! We had also went to a Lot of extra trouble to move a lot of things in the garage for them, because they ask us to, for their inspection!! Then they eventually just say, "Never Mind, We Don't need to inspect there!!!" Totally Ridiculous!!!

Eric Semmler

Lillian, AL

AJ is very professional and personality is very accommodating. Always reaching out meeting our needs. Conversations about our service comes up through out our neighborhood and draw attention to terminax and the quality work we get from AJ. Thank you your business practices are a welcome rarity!

Mike Dee

Lillian, AL

Terrible. I had an appointment for an inspection (Pensacola, Fl) between 10am and noon. No one showed up. I called Terminix and the only people I could reach were sales and customer service. Neither was able to give me an update and they could not reach any field personnel. After more investigating, and driving to the local Terminix location, I found the tech. His supervisor had him call me. All he could do was blame his work load. He had too many assignments. He didn't apologize or take any responsibility. When I started to ask him why he didn't call me this morning to update me he became defensive. He was just a whiner blaming others. I called his supervisor back but he really didn't seem to care about my situation or the techs workload. Just pathetic all around service.

Amanda Perez

Lillian, AL

If I could give 0 stars, I would. I am not one to leave bad reviews. But after dealing with what I’ve dealt with, I hope to save an unsuspecting soul from going through the headache I just went through. I paid close to $1000 to initially set up services with them. To which they did an initial spray around the home and inside. To have to pay again for a service that wasn’t even started yet.. when getting the excursion beware that you will not be able to cancel service unless a manager tries fixing the issue when the first appointment the techs did not do what they were supposed to do. “A few hours of service” turned into 30 mins total of them being on the property and the.ln leaving due to “no one answering the door” no other attempts were made when they knew people were home. Trying to speak with customer service to resolve the matter, Ryan “supervisor” states there is no manger Above him to speak with regarding the matter and was no in anyway helpful in trying to help. He just kept repeating the same thing regardless of what we explained regarding the poor service.

Jason Williams

Lillian, AL

Mark has been our technician for over 5+ years and always does an excellent job. He sends us notification before coming, arrives promptly, does great work, and his customer service is top notch. Thank you Mark for all the years of great service!!

Mark Starr

Lillian, AL

My service technicians Scott Hepworth (Precision Pest & Mosquito) and Jason Dixon (Residential Terminix Bait System Sentricon) give us excellent service. We also appreciate the ability to pay our bills by personal check. Please keep up the good work.

David Harrison

Lillian, AL

Called to get a quote on termite bond and set up the inspection and no one showed. We gave them some grace and made another appointment. 11/17 between 8-10 we have been waiting. Again…no one. No call, no text, nothing. Needless to say we will not be using Terminix.