Orkin of Fairfax, VA

Merlyn Alayon

Fairfax, VA

Service is great, technician was professional arrived on time.explained everything clearly.The treatment was quick.highly recommended.

Farouk Omar

Fairfax, VA

Great, very detailed and trustworthy technicians. Techs are always pleasant and ready to explain what they are doing.

Viola Jewell

Fairfax, VA

Don’t hire them. They are expensive, not professional and have left an absolute mess everywhere. We hired them over two weeks ago for a rat problem in our basement. They talked us into insulation in the crawl space and re-doing insulation in the attic (preventative, no evidence of rats or mice there) with removal of the old. The exclusion was unsuccessful, the rats just dug new holes and they have not come by to fix those. On top, they had me clean out the space first. Plus, the first team has dropped a paint bucket in the basement and roughly cleaned the surface but left the tiles, wall and grout stained without informing me as if I wouldn’t notice. The attic is even worse, with insulation covering entirely everything that was left up there plus it rained through the A/C vents into our bedrooms below. This was left as is, making the space and everything within basically unusable. This is not only a hazard to us, but also to our 9 month old baby that has now rashes all over her back. If this is the way they work for 8k, then I would have at least liked to be informed about the mess in order to take preventative measures prior myself (close the vents, remove all items in the attic). The inspector, Bonnie, is aware and I have been trying to get each issue fixed for several days now, but see no urgency from their side. I have also tried to reach the supervisor and branch manager Stephen, but also he has not showed any courage to contact me. I am dreading being forced to sign up for their mosquito service subscription on top of all.

Zareh Kasbarian

Fairfax, VA

Organ was doing my service for more than 20 years and I canceled today.Because they're becoming a rip off , and they don't do half of the job they used to do fairfax working service and management terrible.

Steven Strickland

Fairfax, VA

The technician, Jose, that comes to our office is always accommodating to us, making sure our patients are all out of the office before he starts his work. He's always friendly and does an excellent job!

Roberto Gutierrez

Fairfax, VA

Zach with Orkin does a phenomenal job. He is friendly, punctual and extremely knowledgeable in his field. Highly recommend

Ed Makouar

Fairfax, VA

Dear Orkin Team, Thank you for your continued support and reliable service. We truly appreciate the dedication you show—always being there when we need you most. A special thank you to Marlyn, who consistently demonstrates exceptional professionalism and expertise. She is knowledgeable, patient, and proactive, helping our store stay ahead of any potential issues. Her efforts make a real difference, and we are grateful to have her as part of our service team. Ed Store manager

Andrew Wolfe

Fairfax, VA

Orkin had a detailed analysis of what kind of pest control we needed for our business and the subsequent services have been effective. Our tech, Les, is very pleasant to work with and prompt. Great communication, great service.

Dee Duenas

Fairfax, VA

Grateful for the service team at Orkin. Their technician provides excellent customer service while ensuring that ants and other pests are redirected away or killed. That truly helps us to focus on what we need to so that we do our job best! :)

david simmons

Fairfax, VA

Never again would I use this company. I called them to take care of mice. The first guy that came out told me I had to clean up the mouse poop and sanitize the area, handed me a bunch of sticky traps and left. When I called to find out exactly what I was paying them for, they sent out an “inspector”. He told me all of the insulation in the attic and basement needed to be removed and replaced, to the tune of $13,000. The guys that came out to do that job were initially very good. However, they pointed out other areas that the inspector had never even mentioned. The second day, they were two hours late because they had a flat tire. Ok, stuff happens right? The third day, I was told they had been sent to a different job. The fourth day, they were supposed to be there at 10. By 11 I had heard nothing and called the guy. He had “misplaced ” the keys to his truck and was waiting for someone to bring him another set. By 2, still hadn’t heard anything and reached out again, he was still waiting. He finally showed up after 4. Then I had to call the inspector to come make sure the job was done correctly, and he was supposed to give me snap traps. He never answers his phone! I call the office and they say a manager will have to call me back. I have yet to receive a call back (it’s been over a week), and I am tired of calling them. I told them I wanted to drop the contract, which I realized was easy because they had yet to send me one. This was a really expensive lesson, and I will definitely be looking elsewhere in the future. Maybe they were reputable at one time, but their customer service has gone to hell! Do yourself a favor and don’t waste your time or money on Orkin!