Orkin of Springfield, VA

diamond thomas

Springfield, VA

LEAH Orkin Pro gave me Excellent service from start to finish! The technician was professional, knowledgeable, and explain everything in a way that was easy to understand. They were punctual, courteous, and made sure all of my questions and concerns were addressed before leaving. I truly appreciate the attention to detail and the care they took to ensure the job was done right. It’s refreshing to work with someone who genuinely cares about providing great customer service. I highly recommend them to anyone looking for reliable, honest, and effective pest control services. Thank you for an outstanding experience Leah 😁

denike

Springfield, VA

Just canceled, didn't last 2months has a customer, the worse customer service. I almost felt like I had to encourage the staff and help manage her mood on the phone to ensure she hears me out and look for an appointment that would work.

Victor Gituma

Springfield, VA

Great company, very professional, efficient, and affordable. I highly recommend them. Leah is very knowledgeable, attentive to detail, and a pleasure to work with.

Ira L. Hobbs

Springfield, VA

Leah continues to set a high standard for her attention to the services Orkin provides to our church. Thoughtful and ontime are the hallmarks of the service qualities she brings to the process

Triad Development Group LLC

Springfield, VA

I've been using Orkin at this property for years. David, our Tech, is the best. He's very knowledgable and focuses on identifying root causes of infestation and resolution. After resolution of major and ongoing rodent issues, we're now on a maintenance schedule with very few issues. Thank you, Triad Development Group.

Sheila Gregory

Springfield, VA

Great customer service for our church! Really helped to resolve our rodent issue, as well as, quarterly vita-cleaning

Jonathan Nelson

Springfield, VA

URGENT COMPLAINT: Unauthorized Entry, Illegal Procedure and Professional Misconduct by Orkin Technician(Vivian) I have been a resident in good standing for over 20 years. I am writing to file an urgent complaint regarding unauthorized entry and highly unprofessional conduct by Vivian, an Orkin technician at my residence, which is a direct violation of tenant rights and legal entry procedures. Orkin(Vivian) entry was not scheduled, not part of a required inspection, and was a spur-of-the-moment without the resident's knowledge or consent. This complaint will inform Orkin that their contractor is being used by Property Management to violate tenant law. No Orkin Notice(Unacceptable) Property Management is actively creating an unsafe environment. This is a failure of professional courtesy and proper communication. Repeated Unauthorized Entry The unauthorized entry attempts into residents units by Orkin(Vivian) at this property, constitutes a serious professional violation and subjects me to illegal Property Management Harassment. Tuesday, October 28, 2025 Unit #306 - "Can you put a shirt and pants on."---Vivian, (Orkin) Unity #304 - "The notice said inspection all week." - Vivian (Orkin) The inspection letter posted in the common areas did not specify Orkin services. Thursday, October 30, 2025 Vivian was back unannounced and again without proper property notice. Misleading Community Letter Property Management is creating confusing community letters. They have the ability to communicate properly(deliver notices, attach notes), but they choose not to. Unidentifiable Orkin Contractor Vivian was not in uniform and did not have a name tag during either unannounced visit. A resident has no way of verifying that an individual without identification is legitimate. Unnecessary Knocking If Vivian has time to arrive unannounced, then Vivian has time to wait. Vivian was asked to stop knocking. Loud and Wrong Vivian and Property Management are prioritizing disruption over professionalism. Lack of Proper Notice("Orkin Inspection"). Surveillance Camera Footage The video footage is visual evidence of violation(s). Orkin is being used by property management to violate residents legal right to privacy and peaceful enjoyment. Violation of Rights This was a wanton and willful disregard for personal rights, safety, and property, which Orkin needs to address. Request for Action I demand that Orkin immediately investigate the technician involved and formally instruct all Orkin personnel servicing this property to strictly adhere to legal notice requirements (24-48 hours specific written notice delivered to the resident's door). I expect Orkin to uphold a professional standard that respects resident rights and their rights. Thank you in advance for your timely assistance. Photos Unidentified Orkin Technician (Vivian) Unidentified Orkin Technician (Vivian), Maintenance(Tobias), and Property Management (Tameka Miller), entering an apartment unit, while the resident is not home.

NITINKUMAR PATEL

Springfield, VA

Everyone be careful of Orkin they haven’t done service to location for last 2 months and keep charging me on regular base to they don’t service properly when they come and i have been calling manager clyde neal talked to manager no changes in anything seems they dont care after they get u lock in contract be really careful with them i have 3 locations in same strip still they dont care I did not want to give them any start bit they allow to post until u select atleat one star

john lippman

Springfield, VA

Thorough technician who will come for emergencies as well as regular service.

Kevin Kurzendoerfer

Springfield, VA

Technician only wanted to argue, did a lack luster treatment, and did not come close to solving the problem.