Orkin of Tacoma, WA

Shannon Minihan

Tacoma, WA

I’m so pleased with my service. I am a longtime customer. My tech Weston is so wonderful! He does a great job and is so friendly. We have had situations pop up, in between regular treatment days, that required immediate attention and they always send someone out very quickly.

Amberly Carter

Tacoma, WA

I switched to Orkin after using 2 other companies who were worthless. Orkin is #1 for a reason. It’s worth the money for the peace of mind. Also, our technician Deck, is amazing!

Aegerine3

Tacoma, WA

I've been a customer for about 6 years, and usually have no problems. The last two times I had routine service being performed, they forgot to give me any notice that they were coming by until they pulled into my driveway. I was at work and could not let them in, so I only got half of it. This time I needed to call them in early due to an ant swarm near my house in the back yard, and the date they said they were scheduled for was 3 months after the prior service date - I'm supposed to get service every 2 months. Thankfully they scheduled me for just a few days out (after complaining that they had to hurry and leave the office in 2 minutes - it was 12:28pm, is this a one-person service center??), for an "anytime" appointment. I agreed and sat around the ENTIRE DAY (my only day off) waiting for them to come, which they did not. I called again the next day to complain and get a new appointment. They scheduled me for a 2 hour window the following day (thankfully), and the tech actually showed up and did a great job. I'm happy with the work they do when they finally get to my house, but the customer service and scheduling end of things is a real pain to deal with.

Julia Smith

Tacoma, WA

Orkin kept me informed as to who was coming to my home and when they would arrive. They did a very thorough job and showed me pictures of the damage to my house. They were able to schedule me right away with the inspector so that I could get an estimate for the next steps. They were very friendly and respectful.

Sarah Weber

Tacoma, WA

I have been an Orkin customer for several years. I always have an outstanding experience with the Tacoma Branch Office, thanks to our exceptional technician- she is knowledgeable, customer centric and always a great communicator. From the moment She arrives monthly, it’s clear our home and property is in the hands of a true professional. Her knowledge about pest control is impressive, and she always takes the time to explain every step of the process, ensuring I understood what needs to be done and why. The service is always thorough, efficient, and effective. I haven't seen a single pest since! If you're looking for top-notch pest control with expert guidance, I highly recommend Orkin in Tacoma. Five stars all the way!

Shannon Tulloh

Tacoma, WA

I have to say, I had the best experience. I was educated by the person who came. We have a bad any infestation. He gave me tips to help us keep them gone. I feel very confident we will get them gone.

Ida Malabanan

Tacoma, WA

I was scheduled for my regular bimonthly service and a different technician showed up and was here about 5 minutes and left and never sprayed and turned around and charged my credit card. When called to complain I was hung up on by Janice whom I never disrespected her and she continued to defend her technicians. Wouldn’t let me get a word in. I reviewed passed reviews and other people had similar experiences. Do not use this company they are not trustworthy

Marilyn Berko

Tacoma, WA

I used Orkin several years ago when we had problems with rats in our garage, and they were great. Unfortunately the problem recurred. The technician who came, Quinton, was late but he called ahead so it wasn’t a problem. Once he arrived, he was extremely professional and knowledgeable. He found how the rats were getting in and fix the entry problems. He set traps, fumigated for insects, and set up a follow up visit for a few weeks from now. Everything, including the billing, was thoroughly explained Excellent work.

Savannah Zeller

Tacoma, WA

My initial calls with the company when looking at pricing were very sales like/pushy which is to be expected but should have stuck with my gut and went with competitors as it’s been issues since. Was told someone would be out Monday (I called on a Friday) and offered a $ discount without prompt which is why I went with Orkin, but no show so I called and I wasn’t even on the schedule. They did squeeze me in to Wednesday morning, as requested. I’ve had rat services before with other companies but this was bad… they did not spider spray (was told this was part of initial service), rewore DIRTY shoe booties INTO my house so I had to sanitize. I called the tech on it and he didn’t seem to see the problem and “only keep a few in my truck”. Orkin should fully supply their techs with boot covers I would think. Typically, and I was told they would be, that all rodent entry holes would be filled at initial service (unless entry door size, let’s be reasonable). I had to have the tech call his boss to get approval to fill the holes today since that was my expectation (what am I paying for them?), in which it only took him less than 40 minutes to complete instead of the estimated 2 hours. It was placing wire mesh over vent covers. Was it actually done? Lastly, he left without so much as a goodbye… which I guess is why he had me sign payment papers first thing. 0 stars, do not recommend.

Melody Smith

Tacoma, WA

This is my first time and initial start with Orkin. My tech was patient and listened, he got to his job and made sure to have time to answer any questions. So the start is great. Hoping if I have to reschedule things will still work smoothly. Thank you for helping!