Orkin of Essex, MD

Wallace & Natalie Gooden

Essex, MD

Our Orkin service expert was great. Also, the local office was great with coordinating a date and time for our service expert to arrive. We live in Baltimore City and would recommend Orkin pest control services.

Jamie Veacock

Essex, MD

This is my second time using Orkin and both times were beyond expectation. The technician was patient and understanding while I explained my issue (I needed a mouse hole recovered because my landlord used spray foam and the mice chewed through) and he walked me through every step he took. He also made sure to explain everything that was included in my service and the timeframe it was good for. I HIGHLY recommend Orkin!

J

Essex, MD

This rating is NOT for John T, whom I had the pleasure of meeting during my initial inspection. He was friendly and professional and very informative and put our minds at ease... However, this rating is for the company as a whole as my first experience with them left me waiting around all day for a no call no-show work ethic. If things improve, I will update this post once my services are completed by week's end. *UPDATE* Tim made contact with me before my appointment and showed at the top of the time slot window! A very knowledgeable, friendly, professional and thorough person. He even made a follow up appointment right then and there for ultimate effectiveness. Great experience! *UPDATE* Dominic was Punctual, Polite and Professional. Down to earth and friendly with good customer service.

SRDB Account

Essex, MD

The guys who’ve been out to my house are respectful, and they do their jobs well. I am a woman who owns an old house on my own, and I’ve previously had odd experiences with some tradesmen from other companies. The Orkin guys have been great though. It’s pretty consistently the same guy who comes, but I’ve had three different guys over the years and all are easy to communicate with and good at their jobs. They eliminated a Yellowjacket problem, got rid of a recurring seasonal sugar ant invasion, and set mouse traps for the occasional mouse. They’ve also given me advice on what landscaping I need to do to discourage pests from trying to make my home their home.

Eva Glass

Essex, MD

Exact same review I wrote before, but with Vidal in place of Drew!! “We have always had a great experience with Orkin. One thing that has been consistent is the high quality of their employees…we now have Vidal doing our service. He is 100% detail oriented, so you feel that everything has been taken care of thoroughly. He also takes the time to give helpful advice! I highly recommend!”

Angela Leftwich

Essex, MD

Mike was amazing at treating my yellow jacket infestation! He was very thorough and even saw a couple of wasp nests that I didn’t know about. He explained everything he was doing and advised me on how things would be over the next day or so. Very knowledgeable and has an awesome personality! Highly recommend…5 stars for sure!

Andre Armstrong

Essex, MD

Two years ago, I had a hoard of spotted lantern flies on the brick and soffit just under the roof of the house. Last year I did not see them, but this year they started coming back. Before the hoard came again, I wanted that area of the house treated as a preventative measure. The office representative said that a technician will come with a ladder and the area can be treated for the lantern flies. The representative further clarified that the lantern flies will have to be in contact with the pesticide for a period of time for it to be effective. I was satisfied with the condition since they tended to congregate there for hours. However, when the technician came, he said there is no treatment for lantern flies on a house. He said Orkin can treat them in trees and bushes. I was not a happy camper, given the two different stories I was told between the office and technician. Orkin personnel should have a uniform understanding of what pests can be treated, how they can be treated, and under what conditions. Customers should not be given false hope.

Eva Glass

Essex, MD

We have had a great experience with Orkin. One thing that has been consistent is the high quality of their employees…we now have Drew doing our service. He is 100% detail oriented, so you feel that everything has been taken care of thoroughly. He also takes the time to give helpful advice! I highly recommend!

J

Essex, MD

This rating is NOT for John T, whom I had the pleasure of meeting during my initial inspection. He was friendly and professional and very informative and put our minds at ease... However, this rating is for the company as a whole as my first experience with them left me waiting around all day for a no call no-show work ethic. If things improve, I will update this post once my services are completed by week's end. *UPDATE* Tim made contact with me before my appointment and showed at the top of the time slot window! A very knowledgeable, friendly, professional and thorough person. He even made a follow up appointment right then and there for ultimate effectiveness. Great experience!

Paul Dixon

Essex, MD

We have been very pleased with the service we have gotten from Orkin. Yesterday, Jonathan did a very thorough job, looking around and under our house. He took the time to explain things. We have had pest control companies who are more interested in selling us something than taking care of what we are already trusting them with. Happy with Orkin.