Terminix of Maplewood, NJ

William Marcano

Maplewood, NJ

Excellent service, peace of mind Very simple from setting up the appointment for them to come out, coming out just a couple of days after the call to setting the cage trap and finally coming the same day the raccoon was trapped to pick up, also the raccoon was not harmed

Victoria Lefelar

Maplewood, NJ

My technician William is amazing! He calls a week before to remind me, rings the doorbell and notifies me he is here and asks if I have any concerns then he calls to tell me when he is finished and the month he will be back. He is dedicated, friendly and you can tell he is good at his job.

Maaty Lara

Maplewood, NJ

If I could give a negative star I would! I accepted a quote for birds in my soffit on my roof line. They sent someone to do the work who said it was a two person job and reached out to their manager to let them know. I was charged the full price of the job even though it hadn't been done. After several calls the manager then sent another inspector instead of sending someone to do the job. I told them I didn't need an inspector I needed someone to do the job. He then sent the same person he sent initially who couldn't do the job and explained to me that it needed to be subcontractor because of the height of the roof. He contacts his manager again to explain this. The manager then calls and tells me it has to be subcontractors to do the job, he says they were scheduled and what happens no one shows up, no phone call.. so here we are more than a month later I've been charged for a service that has not been provided and still getting the run around for the work to be done.

Carla

Maplewood, NJ

I'm absolutely appalled by this service. After being a customer for five years, I’m now facing a serious wasp infestation on my deck. When I first called for assistance, they scheduled a same-day appointment, but the technician never showed up, and I didn't even receive a courtesy call to explain. When I called back, I was told there were no available slots for the rest of the month! They claimed they would escalate my emergency and promised to reach out within 24-48 hours—no one ever did. I made several follow-up calls, only to be met with the same empty assurances and zero action. It's been a week now, and I’m left in the lurch with no response and no resolution. This is beyond ridiculous! I’m done with them and switching to Viking Pest Control. It’s infuriating that they’ve happily taken my money for years, but when I actually need help, they completely drop the ball. What a disgrace!

Daniel Korman

Maplewood, NJ

William is amazing. He has been my technician for years. He is always on time, friendly and very courteous. We have had no issues since he has been with us and if anything does come up he is happy to come and take care of it.

David McCrink

Maplewood, NJ

Uriah was outstanding, knowledgeable, professional and pleasant. Uriah found spots where mice could enter our garage. Highly recommend Uriah from Terminex!

jeffrey Loprete

Maplewood, NJ

Very Good Service – Highly Recommend The technician was very knowledgeable and explained everything clearly, including the detailed report they provided after the service. They took care of our wasp problem efficiently and also laid down traps for occasional crickets and mice we’d seen around. Overall, the service was excellent. I’d definitely recommend Terminix to friends and neighbors

MeredithMaria Mallahan

Maplewood, NJ

I highly recommend Terminix. I had another company come in that my landlord had paid for all the guy did was spray the beds and Obviously, it didn’t work. But after Terminix came after one treatment, I don’t see any And I’m not getting bit anymore. They did a very thorough job and they also come back for a second treatment and they give a guarantee. The technician explained everything very clearly. I’m Very happy with them it’s worth the price. Don’t waste your money going somewhere else. And the technician sent me photos of him spraying the house, so I knew the job was actually done. Thank you so much terminix!!!

sheetal andhare

Maplewood, NJ

It has been a true pleasure working with our technician, William, over the past five years. His dedication to providing exceptional service, along with his attention to detail, truly stands out. William is always patient in addressing our questions and demonstrates excellent expertise in his field. We look forward to working with him for many more years. I wholeheartedly give him 5 stars for his professionalism and thoroughness.

Jeanny

Maplewood, NJ

I recently used Terminix for pest control services and was very satisfied with the experience. The technician was professional, punctual, and explained everything clearly. The treatment was effective, and I noticed a significant reduction in pests soon after the service. Scheduling the appointment was easy, and the staff communicated well throughout the process. Overall, I feel confident in the quality and value of their service and would recommend Terminix to others looking for reliable pest control.