Terminix of Kenilworth, NJ

Hayden Agate

Kenilworth, NJ

Eduardo was great. Came on time. Had awesome communication to coordinate the appointment and made sure to ask if any additional service were needed or if we needed him to focus on any problem areas. 10 out of 10!!!

Kishore Rao

Kenilworth, NJ

Consistent excellent service. My technician Seroy is very thorough, gives me the details of the service performed, provides recommendations, and always answers my questions.

Brittany Haynes

Kenilworth, NJ

HORRIBLE SERVICE!! This is the worst company to do business with!! On May 7, 2026, I contacted Terminix to obtain a quote for rodent/mice control, sealing potential entry points at a residential property. I never represented myself as the property owner or financially responsible party. 5/9/26, Service Advisor Robert inspected the property, explained the recommended services and pricing, and presented a treatment plan. The homeowners signed the contract and paid $1,005.44. Terminix created the account using my name, phone number, and email and the homeowners’ address. The homeowner signed the agreement in her name. On 5/14/26 Technician Albert performed only part of the initial treatment and stated he would return within two weeks due to lack of supplies. He never returned, Homeowner’s card was charged $234.56. I contacted Terminix regarding the incomplete work and scheduling issues. On May 30, I was told a representative would contact me within 48 hours, no confirmation was received. On June 5, I was informed conflicting information about an appointment, and no technician arrived. Albert stated he was double booked and could not provide service. A rescheduled and unconfirmed appointment for June 10 resulted in Technician Jerome arriving, taking photos, and leaving after eight minutes. I was billed approximately $700. Terminix later stated the appointment was canceled because there was no documentation or written treatment plan available. Technician Tyrell performed treatments on June 24&27 he applied repellent and traps. He explained he was not authorized to seal or repair rodent entry points. I informed Terminix that I was not the homeowner, did not live at the property, was not responsible for payment, and that the payment method belonged to the homeowner. I requested a full refund due to repeated missed appointments, incomplete services, poor communication, improper billing, and failure to complete the treatment plan. Multiple complaints were submitted, and I was promised follow up from management, no Manager contacted me.

Joan Catanzariti

Kenilworth, NJ

Sal F. is absolutely fantastic! Always on time, professional, friendly, and thorough. He makes sure our pets and their areas are safe before he begins treatment, asks if we have seen any or have any problem areas, and if we do, he takes extra care in those areas. He makes sure we understand after treatment care of the areas, and puts my family at ease knowing he will come back to re-treat if needed. He is respectful of the property inside and out, and we can see he takes pride in his work. 5 stars for Sal! Thank you Terminix for such a wonderful employee!

Brian Hartlaub

Kenilworth, NJ

Jamar is excellent!! He has been servicing my home for several years and his customer service and expertise is unmatched in my experience. I highly recommend Terminix because of Jamar

Dianne Stone

Kenilworth, NJ

We’ve had Justo Badia as our Terminix technician for many years, and he consistently provides excellent service. He’s always friendly, professional, and informative. A few years back, I reached out about a mouse problem, he came the same day and quickly helped resolve the issue. We truly appreciate his reliability and dedication!

KS C

Kenilworth, NJ

Justo has been our Terminex exterminator for many years. He is excellent! We get notifications in advance of his visit & he always checks with us to see if we are having any issues. He is a fantastic representative for your company.

Tanya Medina

Kenilworth, NJ

The best fumigator goes to Robert he is good what he does and get the job done. I can honesty say I am very impressed. the Job he does. & he’s very good at what he does he keeps the animal away from your home and if you do got seriously animals or insects, he gets rid of them quick I honestly recommend Robert he gets a job DONE and also, he is a very great person thank you, Robert once again 🙏🏼🤞🏼😁 can’t complain about your service . 10/10

Andre Joseph

Kenilworth, NJ

This is hands down the worst company I have ever dealt with. They deliberately misled us about pricing and hid additional fees that were never disclosed upfront. We were pushed into signing the contract based on false information. When we tried to cancel, we were shocked to find out they demanded a $1,600 cancellation fee—something they conveniently failed to mention. This company is completely disorganized, dishonest, and operates like scammers. Absolutely horrible experience. Stay away.

William Marcano

Kenilworth, NJ

Excellent service, peace of mind Very simple from setting up the appointment for them to come out, coming out just a couple of days after the call to setting the cage trap and finally coming the same day the raccoon was trapped to pick up, also the raccoon was not harmed