Terminix of Collingswood, NJ

IANI A

Collingswood, NJ

John S, Brandon K, Kage, Xaviar, Diane and Ty did a superb job at my home. Excellent service. Professional customer service. Worked proficiently as a team. Respectful to my home and property. Thank you John for putting the bait down unscheduled. I really appreciate it. This is the winning team.

Carolyn Clark

Collingswood, NJ

The service technicians were courteous, professional and completed the job in a timely manner. They were also very knowledgeable and answered all my questions and concerns. I was quite pleased with the service provided.

Anthony Giacobetti

Collingswood, NJ

I had the pleasure of working with Miguel Benitez from Terminix, and I couldn't be more impressed with his professionalism and expertise. Whenever issues arose, Miguel was quick to respond, offering clear explanations and solutions that gave me peace of mind. He genuinely cares about resolving pest problems and always goes above and beyond to ensure that everything is taken care of efficiently. I highly recommend working with Miguel and Terminix for any pest control needs — you won’t be disappointed!

Doreen Scott

Collingswood, NJ

The technicians who provide service have been very helpful and knowledgeable. Mashar has always answered our questions and gone out of his way to help with concerns. I don’t know the name of the previous tech out but he provided also some information to assist with a main concern which seems to have worked

Kathy Marie

Collingswood, NJ

The service Mashar gives us its excellent. He listens to our concerns and handles every issue without hesitation. A true gentleman who is always kind and courteous. Terminix is and always will be our choice to keep our property bug free!

SUSAN WALEED

Collingswood, NJ

Will from Terminix just left my house after completing a rodent and insect treatment. When I tell you that Will did an excellent job and put my mind at ease that my problem would be resolved I was relieved. I called crying and Will came right out to complete the treatments and assured me that they will be killed and no longer a problem. Thank you so much Will and Terminix!! Great job!!

Salsa Dandy Oficial

Collingswood, NJ

Unfortunately there is no 0 stars for such a horrible company that takes advantage of hard working families. DO NOT USE Terminix! We had the worst customer service, experience and satisfaction ever. They’ve even unfairly sent my wife’s account to a debt collector, for a service charge we were not responsible for, since we had already closed the account. I hope this review helps someone who is thinking about hiring Terminix.

Paul Nelson

Collingswood, NJ

The service tech that I use all of the time with Terminix is fantastic. Polite, respectful, does a thorough job, respects our property, on time, efficient. Everything you could ask for from a service person who works both inside and outside your home. Hakan is highly recommended.

Ramen Tran

Collingswood, NJ

I am writing to express my dissatisfaction with the termite services provided by Terminix, which have not only failed to resolve our termite problem but continue to waste my time. We initially chose Terminix this year due to its reputation and promise of effective termite control. Our house showed signs of termite activity, posing a severe risk to the integrity of our home’s foundation. Upon contacting Terminix, they were quick to install bait stations around our property, advising us to allow a few months for the treatment to take effect. However, instead of a reduction in termite activity, we observed an increase, prompting further calls for assistance. This is where our troubles truly began. The responsiveness and professionalism initially displayed by Terminix vanished when it came to follow-up service. We have made multiple attempts to address the increased termite activity, scheduling appointments for further inspections. These appointments have been repeatedly missed without explanation. Each time, I reached out to customer service, receiving no clear answers or solutions, just a cycle of rescheduling and ineffective escalations. This not only wastes our time but also prolongs the termite damage to our home. The situation has reached a point where the lack of accountability and effective response from Terminix has left us more vulnerable to termite damage than before their intervention. It is unacceptable for a company of this stature and specialty to display such a lack of commitment to their customers and their contractual duties. We are incredibly disappointed with the service provided by Terminix. We trusted them to help protect our home and they have failed to do so. This experience has not only resulted in wasted time and money but has also increased our stress and anxiety about the safety and longevity of our home. I urge potential customers to consider this experience when choosing a termite service provider. A company that cannot follow through on its commitments or provide timely solutions to escalating problems is not one that deserves your trust or your business. We expected far better from Terminix, and they have failed to deliver. Too long didn't read summary: Terminix failed to control our termite problem; instead, it worsened. Repeated missed appointments and unhelpful customer service have left us frustrated. I would not recommend this service to anyone.

Jordan Fox

Collingswood, NJ

Absolute joke of a company. We had service scheduled for Saturday between 2 and 4. Nobody had shown up by 5, or called to let us know, we repeatedly tried to reach out and got no answer. Finally got through and they told us they were double booked and we would have to reschedule. Rescheduled to monday morning. Call them at 1 because again nobody showed up, and we arent even on the schedule. They finally come out after having to talk to several people and the whole scope of work that the original guy told us is suddenly different. And then they say they cant even do the new work today, and will be back tomorrow. Ive seen episodes of "Hoarders" with people better organized than this.