Fox Pest Control of East Rochester, NY

Brad Morgan

East Rochester, NY

Matt from Fox Pest Control was outstanding from start to finish. After dealing with an incredibly frustrating experience with Orkin — including a no-show appointment, zero communication, and being unable to even get someone on the phone — working with Matt was a complete turnaround. Matt was professional, thorough, knowledgeable, and actually took the time to inspect and explain everything he found around the house. He documented problem areas clearly, answered questions without rushing, and made us feel like our concerns actually mattered. You can tell he takes pride in his work and genuinely cares about doing the job right. Fox Pest Control as a whole has been a breath of fresh air compared to our previous experience. Reliable communication, quality service, and a technician who goes above and beyond. Highly recommend Matt and the Fox team to anyone looking for honest and professional pest control service.

Stefan Charvella

East Rochester, NY

Tyrone took care of us today with our regularly scheduled preventative maintenance visit at the house. He was very polite and asked questions of what we needed besides the regular tasks. Tyrone was filling in for Tony today, who has taken care of our house for a few years. Still very pleased with their service.

Mick George

East Rochester, NY

My Tech did a thorough job reviewing the land and the property. And my initial install of the fox traps I was told that every 2 to 3 weeks someone would stop by to see how many of the traps had bait taken or still some left and there was no record of that. Said Kyle did a thorough job rebating all the traps that were mostly empty or totally empty. I trust what Kyle told me today will come true in the weeks to And the folks that actually transcribe the service will pay more attention to what the tax are telling the customers. Great job Kyle thanks for your work outside my house And garage.

Judy clay

East Rochester, NY

DeShon as always was professional, considerate, knowledgeable and customer focus. When we are home he makes it a point to stop by and discuss what was done any areas of concern, we or he may have and any pending future issues that may or not happen. Great service. And a wonderful smile and personality doesn't hurt either in a job that property owners lose their minds over

Barry Foss

East Rochester, NY

Kyle showed up same day on time and was very helpful in explaining what he was going to do and then did each step, was very organized and kept house clean when entering and exiting the house and informed us when he was done. Was very knowledgeable about each process and explained they will come back if we see any issue later. Wife and I are very happy with Kyle and Fox Pest as the stink bugs are all over. Monthly cost is much lower after the initial visit.

Freddie Blair

East Rochester, NY

Hello, I truly enjoyed the great reviews posted. My experience was being told one version of services and cost, to have it changed with out my knowledge or consent. It went from a quarterly bill to a monthly bill. I had a worker coming out well after the designated time from and then broke in to my baracaded back yard that prevented my dogs (Pit Bulls) from getting out or at someone, she took an unnecessary and unauthorized chance. They were very pleasant over the phone through it all.

Howard Bowen

East Rochester, NY

Daniel provided us with excellent service. He was respectful of us and our property. He listened so he could understand our concerns. He made sure we understood what he was going to do, what to expect after he left, and let us know he would be following up with us in two weeks. Thank you Daniel.

Thomas LaVigne

East Rochester, NY

Marissa is an excellent tech. She is kind, courteous and very professional. She explains what she doing or about to do and stated several times how much she loves her job. I'm very happy with the service and have personally asked to have Marissa as our tech.

Eddy Pimentel

East Rochester, NY

Joel serviced my property in the 14621 area and did an excellent job. He was extremely detailed and thorough, asked great questions, and took all the necessary precautions throughout the visit. Joel was very informative, explained preventative steps clearly, and genuinely cared about doing his role the right way. You can tell he takes pride in his work. Highly appreciated and recommend his service.

Jody Weber

East Rochester, NY

The technicians were so very pleasant and knowledgeable. There were 2 of them as one was in training. They were both efficient and really seemed to enjoy both doing their jobs and enjoyed being together. Honestly, every technician I’ve had come to the house has been wonderful and speaks so highly of Fox Pest Control.