Terminix of Waukesha, WI

Trevor Rezash

Waukesha, WI

Called for an appointment after trapping 10 mice in 48 hours after moving in to our newly bought house in the middle of farm fields in Muskego. Rep showed up unannounced a day before we requested (blamed a pending storm the next day). He also left his measuring tape at a previous customer’s house and had to leave to go buy a new one. Quoted $12.5k to shore up the perimeter of our house ($5,000), remove the drop ceiling in the basement and dispose of it ($7,000), and set traps outside ($500). Rep did not go beyond that in terms of scope. When asked, he said he had shareholders to answer to and wouldn’t disclose what they would be doing. I had mostly tuned him out at this point but the quote to remove the drop ceiling and dispose of it was the last straw. My dad, uncle, and I removed the basement drop ceiling and disposed of in 5 man hours and the cost of a dumpster and some contractor garbage bags. Savings? $6,000+. I called Advanced Wildlife and they told me what they would do to shore up the outside and laid traps for $200. They told me up front an additional follow up visit 6-8 weeks later would be for the same amount. Savings? $5,100. We haven’t had but one mouse since the initial burst and it was in the garage … just haven’t gotten to replacing the old weatherstripping on the garage door due to the cold.

Suzanne Blaney

Waukesha, WI

Tony was the most thorough tech we’ve had. His communication was excellent. He looked at every nook and cranny possible, and went above and beyond our expectations. We hope he remains our tech for a very long time!

hohmsjh

Waukesha, WI

Anthony has done my services since I had issues with mice 2 yrs ago. He is polite, friendly, and texts if running late - he does a great job! He also wears a mask & booties if he has to come inside my home. Very considerate. Service can seem expensive, but I don't have to deal with critters and no more mice getting inside, I'm thrilled!

Jennifer Kasta

Waukesha, WI

We've been using Terminix for years and our technician Tony has always gone above and beyond. He actually cares about what he does which now a days is hard to find sometimes. Tony is always happy to help with any of our pest problems. He's kind, courteous, and always gets the job done. I also really appreciate how he takes time to go over everything he did. I highly recommend Tony and Terminix!

Timothy Tauer

Waukesha, WI

Their website says they handle skunks so I called about getting a skunk removed from my property. I made it very clear I had a skunk issue. Two weeks later (the day of the appointment) the contractor calls asking for clarification about my mouse issue. I said I don't have a mouse issue I have a skunk issue. He says they don't deal with skunks and doesn't have a trapper for them. I delayed my vacation by a day so I could meet them at my property. I tried calling Terminix directly since I know some of these jobs are done by a third party contractor. I call and the recording asks me to put in my phone number (I do) and then asks me to put in my zip code (I do) and then the line gets disconnected. I tried calling the branch directly, same thing. I will not be calling them in the future.

Andrew McConnell

Waukesha, WI

Tony was great let me know he was on the way and listened to my concerns and addressed all of them. Tony even caulked a potential entry point for mice and moles which was part of the reason for having them back out. I don’t consider this a call back and I expect a bill for his prompt courteous service. Much appreciated for the great service

Mary B

Waukesha, WI

I have nothing but good things to say about our experience with this company! They have kept our home pest-free for years. Our most recent experience with Tony prompted me to finally take the time to leave this review. He was especially thorough in his inspection - knocking down webs, using residual insecticide, and even drawing our attention to two different gaps on our exterior that might allow unwanted furry friends into our home. He even went as far as to fill one of the gaps with steel wool - and, even more, he snapped pictures of these areas to draw our attention to them as we were not home at the time of service. Thank you, Tony, for showing us that good customer service still exists out there!

Tami Clark

Waukesha, WI

Tony has been the best service tech we’ve experienced. He has serviced our house for years and I hope that continues. He is very communicative- setting the appointment in advance, texting prior to arrival and sending a post inspection report. He often sees things before we do. He is professional, thorough and thoughtful.

Lauren Duncan

Waukesha, WI

Our technician Tony is the absolute best. He's always timely and communicates when he'll be there and how the bait stations are doing. Terminex has absolutely helped with the rodent issue when our city who caused the problem in the neighborhood was zero help.

allie hight

Waukesha, WI

Tony is always so pleasant to work with. He communicates if he will be a few minutes early or late, he leaves great tips for keeping the house and outside pest free. Definitely will keep working with Tony!