Terminix of Winfield, WV

Ana BellaC

Winfield, WV

It was the day before Thanksgiving, but I was quickly going to be (if not already) developing a rat infestation in my walkout basement/garage. Mason Hannah came out (mind you it is deer hunting season and the day before family gatherings) and took his time to help. That customer service alone was refreshing. He set up plenty of traps and gave tips on which peanut butter works best and showed me how the traps work. He also said that if I had any questions whatsoever, to just call and they would take care of things. It was a pleasant experience given that I've never called a rodent control company before and have heard that people have been less than pleased regarding other companies. Lastly, in the first month the tech (Greg) will come out multiple times to check and reset any bait traps and seal up the basement garage door and other gaps with their flex armor trim and expanding metal infused sprays. Overall a stress free experience. Thanks, Mason!

Amanda Alexander

Winfield, WV

Very friendly and understanding Shawn Browning was really nice a patient and did an awesome job ...Brandon was also nice and knowledgeable about the inspection he did. James was really nice and efficient great customer service with all your people thanks so much will definitely recommend

L Workman

Winfield, WV

Mason is such a joy to deal with. His customer service is fantastic. He keeps me updated and always follows up. Highly recommend him.

Amanda Alexander

Winfield, WV

Very friendly and understanding Shawn Browning was really nice a patient and did an awesome job ...Brandon was also nice and knowledgeable about the inspection he did. James was really nice and efficient great customer service with all your people thanks so much will definitely recommend

Phyllis Mooney

Winfield, WV

Mason Hannah came here today and went over my home with a fine tooth comb. Explained everything to me what was happening and treated inside and out. Really appreciate the work and he treated my home like he would treat his. He answered all my questions fully. Thank you

Mary Taylor

Winfield, WV

Shawn is our technician and he is absolutely the best. Such a great guy with a positive attitude. He is thorough and goes above and beyond. He has been a true lifesaver. So glad he is our technician! This guy deserved a huge raise!

Paul Melton

Winfield, WV

Greg was very helpful. We have a problem with fire ant and he put down some granules. Too early to see success yet but appreciate the 'above and beyond' help. He does a great job.

Jessica Stapleton

Winfield, WV

Terminix provides excellent service. They service our nonprofit food pantry. Our specialist, Mason, is always thorough and professional. He consistently does a great job, listens carefully to our concerns, and makes sure each one is addressed. We truly appreciate his dedication and attention to detail.

Jessica Sands

Winfield, WV

I am only providing a rating on my home/lawn treatment contract; this review does not apply to other services through Terminix. Ravi has been my assigned pest control professional for the past year or so. He always provides me a courteous text to let me know when to expect him, and he has been thorough with each treatment application. Furthermore, he's been patient, friendly, and informative to both me and my husband with every interaction.

Carla Rogers

Winfield, WV

We called to start service and on the very first visit he found termites. The technician told me he would have to call a “termite tech” out to check into it and I thought it would take at least a couple of days but he was there within the hour! They both explained everything very thoroughly and were very personable, which is great since we knew the tech would be our same one every month. We got an appointment for the termite treatment quickly and everything was done very efficiently. Terminix has been a company that has been used in our family for years and we couldn’t be happier to use them in our new home.