Terminix of New Albany, OH

Don

New Albany, OH

Our technician was Joe, and he went above and beyond to take care of our bee problem. The bees seemed to be stubborn but Joe just kept on going until he got the job completely done. He even did one more application after he thought he had finished them. As a senior citizen homeowner, I felt really good when Joe finished. I recommend him highly. Thank you Joe.

Walt D.

New Albany, OH

Our technician, Joe, did an excellent job— he was incredibly thorough. Had us come out to look at some areas that we need to pay attention to so that we don’t have any type of past infiltration. We always appreciate him coming to our home; this kind of professionalism makes it easy to continue on and not switch providers.

Kelli Lacy

New Albany, OH

Joe was very knowledgeable and friendly. He noticed an additional potential issue and made me aware so that I could get on top of it early. He took time to explain what I needed to have done to avoid further issues. His professionalism was top notch. He did a wonderful job!!

A Flaherty

New Albany, OH

Technician Joe did a good job on our treatment today. We have had their service for several years and have been happy with them. Since we have had pest control service at our house for many years we chose to do just a quarterly service. They inspect and treat the property based on their inspection and our needs. We are happy with the service we have receive each quarter.

Abby Fiore-Brown

New Albany, OH

Technician Joe is great!! He was thorough in his inspection of our property and made suggestions of what we could fix to help the treatment be more effective. He is professional and knowledgeable. Highly recommend!

Madison Miller

New Albany, OH

Mike and Mike were awesome! My bug problems weren’t super big deals, but I just needed to feel better about bugs in my home. The tech that did the consultation and spraying was SO personable, knowledgeable, and kind. As someone with OCD, I can have severe spiraling with information around infestations, bugs in general, and the “what ifs.” The tech was SO chill and gave me the information in a way I felt comfortable with (which is so appreciated!). They were super quick while still thorough, respectful of my property, and made me feel comfortable even while I was home alone. Top tier service from the technicians! The Terminix Branch should feel incredibly lucky to have these guys on their team.

Angela A.

New Albany, OH

Joe does an absolutely amazing job. He is thorough, knowledgeable and really shows a sense of concern. I have appreciated his kindness, follow-up, and timeliness. I've been a Terminex customer for years and service like his is what keeps me as a customer. I value having a technician who isn't satisfied with the job until I am as the customer.

Sheila Phillips

New Albany, OH

Our technician,Joe, is beyond excellent! His communication is fantastic and he focuses on any treatment types needed. We really appreciate his expertise, communication and follow through. Terminix is lucky to have someone like this. He goes above and beyond!

Schmitt Boslayd

New Albany, OH

If I could leave no stars i would since they were bought out or whatever happened last year. My service is gone downhill. They double charge you, they charge you for services that never get done. Their employee Jerry Gaston say that they've been here but I have clear proof with pictures and videos showing nobody has been here for months. I have canceled my service almost 3 weeks ago and was told by Bradwick Kitts that they were going to date it back and 0 my account out and now i'm getting calls saying I owe hundreds of dollars and that our services are scheduled for july and august. I don't know who's running the show. I know we've talked to multiple different people one person name Bradwick Kitts. who constantly tells us that oh, he'll come out with the service guy Jerry or I'll give you a call back but obviously nothing's getting done. Ten out of ten do not recommend. The fact that I was double charged for pest control maintenance two totally different prices and for mosquito treatments that were never performed that also had two different prices is ridiculous and the fact that we cannot get this resolved after this long is unacceptable. I would not hire them.

Alexander Williams

New Albany, OH

I used to have an independent pest service contract. Dude showed up whenever did whatever. Sarah from Terminix is awesome!!! Huge shout out to her. Rest of the company is good too. I see ants in my house?? Call them and I get a response and resolution quickly. Little flies in the drain? Fast response and resolution. I don’t have to call to remind them to do quarterly spraying around the house. Never had issues and quality is great. Recommended Terminix to a friend in another state and he was pleased as well after trying some smaller companies. I am sure some are great but I don’t have time to figure it out when bugs are bugging me.