Terminix of Berlin, CT

Michael Miket

Berlin, CT

Scott Gary is a fantastic partner/tech! From the first visit, he made us at ease by being friendly and professional and explaining what he was doing throughout the process. Even after performing services, he communicated next steps and let us know when he was in his way. If you’re in the NW corner of CT, and need pest control service, ask for Scott.

Patel House

Berlin, CT

We had a terrible start to our experience using Terminex. The sales rep sold us on the exclusion package because we had some mice, we were promised they would come out at a certain time and date and no one showed up. We called to schedule, the rep showed up 1 day prior to the scheduled date and after we spent time with him we were promised that he would be back in one week to check the traps. Noone showed, we called customer service and we were told that is not how the exclusion service works which was opposite of what the sales rep and tech told us. We paid a lot for this service and were left high and dry. We finally were able to get another tech out, Scott Ruiz and if not for him I would have demanded my money back. He has been communicative, on point with his checks and respectful. He showed us that he actually cared and he solved the issue. I can't recommend the company itself with how we were treated but I can recommend Scott. He knows what he's doing and cares doing it right.

Amisha Ahsima

Berlin, CT

Our Terminex service representative Scott Ruiz was excellent! He is very responsive as well as accommodating. And when he came to the house for the service he was knowledgeable and patient. I would highly recommend him and would like to continue working with him in the future. I would give him five stars.

Jen Siemon

Berlin, CT

Scott Gary has provided us with exceptional service for years. He is thorough, polite and treats our home with respect. I appreciate that Terminix retains exceptional technicians like Scott and that they only send him to our property. There is always willingness to retreat if I see any pests whatsoever between scheduled visits. I highly recommend Terminix and hope your technician is as efficient and professional as Scott Gary.

Janice Saam

Berlin, CT

Ishmael is great! Very friendly, knowledgeable, and eager to make sure we are satisfied. This past spring was the first time we didn’t have termite swarmers after 5 years of them with a different company. Very pleased so far!

Lex

Berlin, CT

Giovhany is the best. He does excellent work every visit, communicates thoroughly, and is always professional. Since he started servicing my home, I haven’t had any issues. A++ service.

John Anderson

Berlin, CT

We worked with Scott Ruiz from Terminix. He was incredible, came in and took care of our pest problem. He made sure to follow up with us and was excellent at communicating all the appropriate steps we needed to do on our end. We couldn’t be happier with the service and professionalism that he provided to us. Thanks Scott!

zipi servatka

Berlin, CT

Branden is very good at his work. He explained to us, was very helpful and patient and gave us support in the problem of insect, we are happy to have help. , feeling that we are in good hands. And Tim also explained to us about the sealing of the house and from were the insects getting into the house, very nice. He was really was very helpful. Both of them are very professional and have excellent service skills and knowledge. We appreciate and hope for the best.

Sarah Coolidge

Berlin, CT

We have had Terminix for our pest management service since moving here over 14 years ago. We are constantly impressed with their attention to detail, efficiency, and professionalism. In particular, our service technician, Ishmael, is always friendly and knowledgeable. We know we can count on him and Terminix to keep us pest free. In fact, we haven’t had a problem with any kind of pest since moving here so that speaks to the excellent job that they do.

Susan

Berlin, CT

My inspector, Tim, was wonderful. He did a very complete job and helped to put me at ease. He took time to explain everything and was very patient with me so that I understood the work needed. Thank-you. I would highly recommend him and the Company.