Orkin of Lake Stevens, WA

Cinthia Jorgensen

Lake Stevens, WA

Proffessional and friendly. They come in a timely manner and give full detail reports. Very thorough and accommodating to our requests. We recommend Orkin for pest control.

Lara Jackson

Lake Stevens, WA

Well not a good first impression. Technician was late. So couldn't complete the job. Has to come back in a few days. Meanwhile I still have rodents in my house. I may cancel service. $420 for the first day seems like a lot of money for not having been on time and able to do the job.

Kelly Harris

Lake Stevens, WA

We have had Chris for the last year as our Orkin guy and we absolutely love how he goes above and beyond. When we have the pesky ant issues in between visits, he is right on it and is awesome. He has always been up front when we ask questions and is very knowledgeable. Thanks for employing such a great guy!

Kristina Minear

Lake Stevens, WA

Quick response to my inquiry and was able to come out within 24 hours! I was juggling video conferences, and the technician quickly and independent got the job done without my oversight. What a lifesaver in a pinch when I’m already juggling too many things. Thanks for making it easy!

Hodgeabm

Lake Stevens, WA

Extremely disappointed that Stanley Vivens is no longer on our route. If he’s still with the company, we’d like him back as our tech, if he’s moved on then I wish him the very best! While the new tech Morgan was friendly enough, we have cameras around the outside of our house (and YES I watched her service, always do if the tech is new). Unfortunately, only 1/3 of the product details on the invoice were complete. I also had to have her dust for webs a second time around the porch and windows (the porch still wasn’t dusted the way Stanley would have), and she was visibly frustrated on camera when I asked her to do it again. It’s not my responsibility as a customer to teach a tech how to do their job and I feel like if I’m paying for a service I should get the service which I’m expecting based on the contract I’m paying for. Maybe what Stanley did for us was above and beyond what Orkin techs are taught, but no employee of Orkin has come close to matching his level of customer service and we’ve been customers since 2018.

Diane Cashman

Lake Stevens, WA

Technician Steve was very knowledgeable and explained everything very well. He gave us confidence that he will fix the rodent issue in our home and make them stay away. That’s all we needed to hear. Excited to work with this fine company.

Ron Cruz

Lake Stevens, WA

Called in on a Saturday and was greeted by a friendly associate. Contractor arrived on time, was very polite, informative, and recommended a plan for my bee situation within my budget and time concerns (coming into Winter months). Hoping the first treatment was effective but encouraged by the 30-day commitment and follow-up dates. Stuart was great.

Sue Bathurst

Lake Stevens, WA

Great job. Very professional and explained everything well. It will take a couple of days for the wasps to be gone. Stewart will come back next week to check. If they are not gone, he will treat it again. Service is good for 30 days.

Connor Lane

Lake Stevens, WA

I literally never leave reviews. But has gotten to point I have no other choice. Signed up and paid $389 to have someone come out set traps for mice and spray for bugs. But was told I’d get 3 follow up appointments in the next month, and also would get some sanitization for cleaning up after the mice. After they came the first time. They said they would be back the next weekend and never showed or heard from anyone. So I reached out to set another follow up. And then they set 4 different appointments where they no called no showed every time after making sure I left work early to be home for them. Then was told I’d get my money back and they will have the manager call me also 3 times over last 2 weeks and no one ever calls me back. Would never use or recommend to anyone in a million years, and I was warned before using them.

Kevin Smith

Lake Stevens, WA

Kelly came out to my place who was a representative of this company but he was very knowledgeable and very much a pro at what he does. The Dudes was on it and very confident. I actually told them that I called a multiple extermination company for prices. Only because I wasn't in agreement with having a 1 year contract. Kelly actually said that's all right and told me that if you want you can just have the other 2 exterminating companies come out, but take note and allow them to speak with you just to see if they're knowledgeable of what you want done as I was. That and itself pretty much sealed the deal and my wife loved it. The other 2 companies were cheaper but they were unknowledgeable and untrained as to what they were going to be doing exactly. Later Steve and Antonio followed up on it from the "Orkin Company" they came out to my place today 9/21/2023. They were both on on Time, Knowledgeable, Profession, Confident, Funny and Superb at their job. I explained what was going on with my house and they treated and took care of absolutely everything. My wife and I couldn't be happier with their service that they did. They went over and beyond and are clearly the best. We're looking forward to our follow-up appointment in about 7-10 business days. If you want the best you gotta pay for the best. Like the saying goes.... you get what you pay for!