Orkin of Isle of Palms, SC

Monica

Isle of Palms, SC

The Orkin man, Carlton, was very professional, pleasant, and knowledgeable. He answered all my questions. He met our dog and had kind words to her. He assured us of the safety of the products. He will be back in one week to check on his work he did, With a house Inspector to Spray under the house. So I figured the price was very reasonable for two visits.

Cissy Gibbs

Isle of Palms, SC

I found I had an ant problem the started about a week ago. When I realized I couldn’t fix the problem I called Orkin and within two hours they showed up. My bug guy was Carlton and he was very knowledgeable he explained what was going on and located the colony within minutes. I was very impressed with him and plan to keep Orkin services.

lydia Ackerman

Isle of Palms, SC

Very prompt and courteous! I was well taken care of from the moment Nick Lintner came on the scene. Very satisfied.

Melissa Rafte

Isle of Palms, SC

Carlton Jenkins with Orkin Pest Control provided outstanding service. He was extremely thorough during his inspection and took the time to explain everything he was doing and why. His attention to detail gave me confidence that nothing was overlooked. Beyond his professionalism, Carlton was incredibly friendly, courteous, and easy to work with. He answered all of my questions patiently and made sure I understood the treatment plan. It's clear that he genuinely cares about his customers and takes pride in doing the job right. If you're looking for someone who is knowledgeable, thorough, and provides exceptional customer service, I highly recommend Carlton Jenkins. He is a true asset to Orkin.

Sarah Hayes

Isle of Palms, SC

Orkin has been great for our pest service needs. Matthew specifically is the best to work with! 5 stars for him! Thanks Orkin!

Catrina Minus

Isle of Palms, SC

My Orkin tech, Richard (Ricky) was awesome. He explained the processes thoroughly. He was knowledgeable, efficient, personable and one of the best representatives that I've worked with in some time.

Alex Rinna

Isle of Palms, SC

I just wanted to say Shawn Toole (Commercial account manager) was extremely helpful! Our business was in an urgent situation and he dropped everything to help me! It is extremely beneficial that they are available 7 days/week which you do not find at other pest companies. I would highly suggest Orkin for any commercial needs. Thank you again Shawn!

Leah Benton

Isle of Palms, SC

Starting out, I paid an obnoxious $248 ‘initial charge’ just to have someone out to my house for 15-20 minutes every OTHER month. At first my contract was for $103 a month, but after some negotiation (because the person that started my account added a mosquito treatment that I never asked for) , got it down to $55 a month. Which is better, but they only come every OTHER month. Then, I pay my balance on November 25th, and then receive an email on December 8th to be told I owe DOUBLE the amount that my bill usually is. Not even 2 weeks after I already paid. Then I try to speak with them on the phone and am told the same thing for days and days and days which is, “your balance is for your treatment on the 18th” but I paid on the 25th. And then I get told, oh yeah that’s weird, I’ll have a manager call you And then he leaves me a voicemail while im at work and guess what he says. “Your balance is for your treatment on the 18th” which is what I’ve been told 20 times. And tried to call again today, just for them to say the same. Thing. I’ve paid them almost $400 in three months and they still think I owe more. For a regular home and the most basic plan they have. Just wish I could get a manager on the phone! Edit: just saw on google where they have complaints of “aggressive upselling” but mine wasn’t even aggressive, I didn’t even know about it! (Talking about the mosquito treatment I had that I never asked or talked about) also, mention issues with communication that I’ve definitely had. I’ve been trying to get a manger on the phone for over a week. Honestly just paying my balance and ending the account at this point because im over the stress and it’s Christmas time, so 100% do not recommend.

Aurthuree

Isle of Palms, SC

Orkin is very good at appointment reminders and prompt text or calls before arriving. I am glad to have orkin come out to my home and do routine and in-between treatments. They are always respectful and listens to any concerns

Pamela Hudson

Isle of Palms, SC

This team was here at the time promised and did not stop until everything was completed. I honestly thought it was going to be a 2 day job, but they worked through lunch and finished mid afternoon. Top notch work and courteous, too!