Orkin of Lancaster, OH

mairame dia

Lancaster, OH

I had a great experience with my technician John Palmer he was very knowledgeable and took the time to explain everything clearly, including what was causing the issue and how it would be treated. He was professional, thorough, and made sure all of my questions were answered. I really appreciated how informative and reassuring the entire visit was.

D Shannan

Lancaster, OH

When i tell you when the show they get the job done! But ive been having problems with scheduling! Before i hired them i asked is weekends a issue! But keep getting scheduled on weekday! Mind you i am at work! Had someone come out look me dead in my face never approached my house! But two minutes later i get service was complete which was on a Saturday! So none in the office until monday! So i call they send someone 2 days later which is fine! Then ge come did a amazing job! Only to return maybe 1 week later may have been 2 ! On the weekday! Had no ideal he was coming! So he text saying he has me scheduled for Saturday! Saturday comes none shows! So monday i call! The have me on the schedule for this Saturday! But none inform me! Im confused do they think none works! Or should discuss with the client when they are coming! Just feel this is very unprofessional! Im pretty much almost done with this company! But they talking about the payment! Not apologizing for the constant miss communication! I want to stress that WHEN they show amazing it just getting flustered when the communication! Why aint i td when you guys ate arriving! Why did the gentleman look me in my face and pull off but my service was completely! I think maybe the computer generated the appointment! . Bit how you schedule without talking to constumer! Just wondering

Cousins5life

Lancaster, OH

John Palmer. My service was one of the best service that I’ve ever had from Orkin. I hope to be able to continue to keep Mr. John Palmer is very informative. Very friendly customer friendly if that just love the treatment and hope you continue to be my person to come out on a regular basis

Jane Benton

Lancaster, OH

My technician John Palmer deserves all the KUDOS!!! I was running late for my appointment and he stayed beyond the alotted time for me to arrive. This speaks volumes for making me feel I'm more than just a number, but a valued customer. Thank you John for the continued service you have been providing.

Dolores Capers

Lancaster, OH

John was great! He came out, found where the bees were getting in, and got started on getting rid of them safely. Professional, extremely knowledgeable, and super friendly, explained everything clearly, and really knew what he was doing. Highly recommend if you ever need help with bees around your home!

Darwin Gonzalez

Lancaster, OH

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Orkin, especially with their technician Shawn Wagner. He was very friendly, patient, and took the time to thoroughly explain everything he was doing. I really appreciated his professional approach and his knowledge in assessing the situation we have at home. I’ll definitely recommend Orkin and Shawn Wagner to anyone in need of pest control services!

Alexis Scarberry

Lancaster, OH

Joshua Layton was our tech that came out and he provided phenomenal customer service and quick services. He was very nice and friendly, answered all of my questions in depth. The treatment on my house has so far worked and it’s been nice to not have to worry about it. I cannot recommend Orkin and Joshua Layton enough. Fast easy response and great customer service. I’m very thankful we went with Orkin for our pest needs.

Daulton Judy

Lancaster, OH

Our technician John from the Huntley Rd. Orkin was phenomenal! He explained thoroughly what he was going to do, how it will help, and took great care when doing the job. He’s also very kind and personable. We feel great knowing that he took the time to be thorough.

Nancy Campbell

Lancaster, OH

Frank was an excellent technician. He took his time to ensure I understood the contract, pricing and services I would receive. He was efficient and thorough in completing the work. I was disappointed to learn he would not be our technician going forward.

BS55 Newman

Lancaster, OH

This is my first time dealing with Orkin and did so when getting a second opinion on some things and to get an estimate for termite prevention. The main reason I decided on Orkin was because I felt I was getting honest information and not being sold something I didn't really need. I'm sure I'll deal with them in the future for other services they offer.