Orkin of Mattoon, IL

KMW Management

Mattoon, IL

I’ve been using Orkin for a couple of months and their service is great! Everyone that has ever been to my property to service it has been great to work with and I haven’t had any issues with bugs since starting their services. I highly recommend!

DeLila Creak

Mattoon, IL

Jason, Phil and his crew all did a fantastic job. They went above and beyond what was expected. Very friendly and informative. Answered all my questions. Highly recommend Orkin for pest control, inspections, attic and crawlspace needs.

Julie Snipes

Mattoon, IL

Fred was such an efficient and friendly tech. I would highly recommend him and the Orkin company. He was professional and took the time to explain everything to me.

David Peters

Mattoon, IL

Very pleased with the work that was done. Everyone that came out was very knowledgeable and friendly. The people that did the actual work were great and cleaned up everything when they were through. They were unable to apply the pesticide because of the insulation on the outside of the foundation but were able to do it another way. I will definitely recommend your company to anyone with termite problems.

Phyllis Freese

Mattoon, IL

Friendly and call ahead service. Doesn't take too long to do your home and your bug and rodent free. Have used them for over a year. A good preventive service!

Andrea Fuoss

Mattoon, IL

In my experience my specific technician was not as knowledgeable as we hoped. There was a lot of complaining about going in our basement and crawl space. She said her sprayer was broken but continued to do my house leaving huge droplets all over that dried into large white marks on my floor. thats when I had to go behind and clean up after she left. We were told we’d be getting sticky traps and did not receive them as technician drove off without informing us she was done. A positive note is that she was able to identify two holes we had on the property and fill those.

C R

Mattoon, IL

The Orkin professional who arrived at my apartment on 11/03/2023 was extremely professional. I did not catch his name but I will update this review if I have the same professional next month. He said he will be the new employee to treat this apartment building, and what a breath of fresh air that is because the previous employee did not treat the unit fully (only briefly sprayed under the stove and put a few bits of bait gel out instead of actually listening to my concerns of where I have been seeing pests) and was in and out of the unit quickly without answering questions. However, this new currently assigned employee was very professional. He said he is going to start leaving a courtesy card in residents' apartments to let them know that Orkin has been in their home to treat which I appreciate since I have a cat, so if I am outside my home when Orkin treats then I will know to keep my cat away from the area for a few hours. He also discussed pet-safe methods to fight pests, and he fully inspected my kitchen and fully treated multiple areas of it (inside cabinets, along stove overheat fan, behind refrigerator, by water heater, along cracks and crevices, and by dishwasher and baseboards). He also treated the bathrooms. He also informed me of a regular and consistent treatment schedule to be implemented of the first Friday of the month. Before this visit, there was unfortunately no regularly recurring treatment schedule so pests were getting out of hand: it was kind of just a free-for-all of when Orkin was going to show up or not which was hectic as residents all have a variety of different lives and schedules. Also, I want to thank this Orkin professional for waiting for a few minutes at the door and not leaving when it took me a few minutes to come to the door as I was in the middle of something. Now I will know when to expect Orkin and I can add it to my calendar, which helps to have a head's up if someone is going to be entering someone's home. Thank you again, 5/5 experience today and I am looking forward to seeing if the pests will be eliminated over the next few months due to the unit now being properly treated.

Debra Deremiah

Mattoon, IL

We’ve had our inspection and first treatment. My parents are very impressed and thankful that Orkin took our worst case scenario and turned it into a walk in the park for us! We are very grateful!

Allison Wessels

Mattoon, IL

As a woman, it was be very intimidating to have a stranger in your home. The person who answered the phone as well as the tech who came, Ricky, were nonjudgmental, warm, and knowledgeable. They took their time to make sure they understood my pest problem. I felt safe and my concerns and questions were taken seriously. Orkin was also able to offer same day service which put my mind at ease! I really appreciate their help.

James Warren

Mattoon, IL

I purchased a home three years ago and didn't realize the previous owners had a history of pest issues. Orkin has worked really hard to address these issues, and the different technicians have each all added to the process of resolving my concerns. Orkin is very responsive in regards to any follow-up that has to be done between appointments. Some things are worth paying for, and Orkin's service is one of those things.