Orkin of Madison, GA

Sadie Scott

Madison, GA

The young man Mr Revez was very cordial. He was a pleasant person to talk to. I asked a few questions about what to expect from his service. He replied in a positive manner.

LJWAN ZELLNER

Madison, GA

My service technician is Jeremy. He is always very pleasant, very thorough. He takes pictures of what he does to make sure that he covers every area. Can't ask for it any better than that⭐

John Edie

Madison, GA

Had an ok experience using them. The insulation removal services they provided were good, but they did leave debris in my yard from sealing off my gable vents and repairing some damage in the wood siding. They were thorough cleaning out and sanitizing our attic but the communication and timeline wasn’t that clear when they would arrive for specific services they provided.

redneck turner

Madison, GA

If there was a zero this would be my rating. My mom has a contract from 1980 with Orkin. Her house has been inspected for termites yearly since 1980. On the yearly inspection it was determined there had been old termite activity but no active activity. My mom's contract states that Orkin would retreat the whole house and also be responsible for the repairs. Orkin came out and only treated the portion which is an unfinished garage. Per Shane at Orkin the contract they have says Orkin is not responsible for repairs. The house is under contract and a bond was needed to state the house was termite free for closing. Per Shane Orkin does not give such bonds. After begging for the information for over 3 weeks. The buyer of the house decided to have another company come in for inspection and the information needed was gladly provided. After paying Orkin yearly since 1980 with the original contract and every bill since then in hand no cooperation. I would definitely advise anyone who thinks Orkin has a good reputation to check around because this company is only after your money.

Yenny Bonilla

Madison, GA

I’ve been using Orkin for the past 3 years, and the service has been consistently great—but what really stands out is Carl. He is hands down the best! always professional, knowledgeable, and incredibly thorough. He takes the time to explain everything he’s doing and makes sure all my concerns are addressed. It’s clear he truly cares about his work and his customers, which makes a huge difference.Highly recommend Orkin!

Tonia Brightly

Madison, GA

Orkin is ...always was and will always be your best bet. Honestly...I came back because I witnessed this company remove an infestation from my aunty's home back in the 80's...it was awful! Her roaches were very very bad. And now today I reached out for my home health and they are still the greatest!

Luree Moore

Madison, GA

The technician was very friendly and approachable. Mr. Edwards explained what he was here to do and exactly how my service plan works. He reassured me that the company would be able to help keep my house nearly pest free and that they were only a phone call away. I especially want to thank Mr. Juan for knocking down those huge spider webs that were outside my doors. I have a great fear of spiders and he was very accommodating in helping to rid my yard of them! Thanks for your service!

Netta Netta

Madison, GA

It hurts💔 to state this here because I like the service, wanted to give 5 stars and the manager (who is from Brooklyn-I cannot remember his name right now because I'm disappointed 🥲) he does an Outstanding- exceptional job and friendly whenever he comes here- Thank You! Also a few(1 or 2) other technicians that came here in the past are really nice and did a good job too. HOWEVER, few things changed lately and the technician that came today did not communicate the service well at all ( where I needed it sprayed, almost forgot or did not put down the bug report cards asked Me to put down the cards because he was outside already-about to leave, etc.). He initially left after spraying outside🤨, I called the office and the office lady said he rang the bell- but he did not, he actually left( I assume the office lady told him to come back because he came back about 5-7min. later). He was nasty not in a verbal way, but just no response when I asked him to spray in certain areas. It was his 1st visit here so he did not know specific areas where I wanted sprayed. Also I felt spray on my back door doorknob. I sensed his energy was probably like " let me get this over with and I do not care what this customer wants/thinks." Please DO NOT have him come here ever again. I am paying Orkin for good service not for the type of service I received today from that technician. Overall, I'm not sure where some of these technicians are coming from. They seem to not have interpersonal or customer experience. Not only that, they are suppose to address certain areas that the customer may present to them, not just come in spray that repellent any way you want! I will increase my rating when I get a quality technician again. We, the customer, are paying our hard earned money for this service!!

Jocelyn Harris

Madison, GA

Anaya at the Conyers location is the best!!!! She’s always so accommodating and patient with me. She gives amazing customer service and goes over a beyond. I definitely appreciate her.

Doris Littlejohn

Madison, GA

This was the first visit & the technician, Demetrius was very professional, polite & knowledgeable. He explained the procedure & answered my questions. I'll be able to give a thorough bug review in a few months. But the first visit was excellent.