Fox Pest Control of Watertown, MA

Ryan Rena

Watertown, MA

They’re very attentive and responsive! You get exactly what you pay for with professionalism and results. I’ve had multiple carpenter bees, and a big roach problem which they have tackled and I am more than satisfied with how everything has been handled. David E has been our main technician, very personable/knowledgeable technician if you are lucky enough to have him!

Darren Bisso

Watertown, MA

Probably one of the worst companies I’ve ever dealt with. Guy shows up at your door unannounced to strong arm you into a 2 year contract for $70/month promising the world. What you get is 20mins every 3 months, guy shows up wipes down the first story windows only, and puts probably what is $15 were of product around the exterior of the yard. I was promised they would treat for bees and hornets, this did not happen. My yard is full of ants, I saw no improvement at my house. They came one time one I called about mice, didn’t really fix anything, just dropped down traps. I could have down this myself for under $20. I’m finally coming to the end of my contract and they make it as difficult as possible to get out of it, which even with only a little more than a week left after two years I’d have to pay the $250 to get out of my contract. Stay away from this scam of a company. Really just a terrible business and experience. Don’t let them scam you too. It is a big waste of money and time dealing with Fox.

Yessenia Baez

Watertown, MA

Thank you, Nathan, for your excellent service and outstanding customer care! You were professional, knowledgeable, and took the time to explain everything step by step. I truly appreciated your patience in answering all my questions and making sure I understood the treatment process. Your attention to detail and friendly attitude made the entire experience easy and stress-free. I highly recommend Nathan to anyone looking for reliable and professional pest control service. Thank you again!

Tim Bavosi

Watertown, MA

Technician did a great job. He focused on the areas I asked. He was very professional and polite. Job well done.

Pas

Watertown, MA

Service was excellent we had a good amount of wasps up in our roofline and they were taken care of great. The salesman named alek who came to our door was also fantastic, explained every part of the service very throughly and the service delivered very well. We’re very excited to get our mosquitos done with fox as well in the coming days!

Cindy Burns

Watertown, MA

Kieran was fantastic. Before starting he explained the services and task he was doing that day. He answered all my questions and explained when one of the treatments would take affect. Before leaving he showed spots where mice may have entry and stuffed with steal wool. Thank you Kieran for such excellent service

Tom Carey

Watertown, MA

My technician Arren was fantastic. Very professional, knowledgeable, and just a genuine guy who cares about the job he did. He gets 5 stars. However, the person who sold me the service told both my wife and I the Fox Service would take care of grubs in our lawn. We spent quite a bit of time talking about it. It was the only reason we signed up for a relatively pricey service. When Arren arrived, he told me Fox's programs do nothing for grubs. We were provided a refund for the yearly contract we signed, as it was sold to us under false pretense. We did still have to pay for the initial service call. I am not sure how I feel about that, but I let it go. In summary: Arren the tech: 5 Stars! Fox Pest: 4 Stars. They seem okay and were quick to correct the mistake by releasing us from our yearly service agreement. Fox Sales Person Chris: 0 stars. Not cool man. You just can't lie like that.

Kathy Horvath

Watertown, MA

All representatives of this company have been respectful to me and that includes Xavier. The day after I called the office about a problem that couldn't wait for the scheduled quarterly visit, Xavier added me to his workload on a Friday afternoon. He was courteous, knowledgable, and efficient. I am very impressed by all the technicians who have come to my house.

Lauren Dalton

Watertown, MA

Mason Binder, our Fox technician is knowledgeable, thorough, and trustworthy. He called ahead and told me that he was on his way. Once he was here, his performed the quarterly service and told me that he would be back next week when the snow melts to finish. He also checked the bait stations in the basement, refilling them and plugging holes with steel wool. He consistently goes above and beyond and nothing is a problem for him.

Fran Grizey

Watertown, MA

From calling Fox to get a technician to come to the house, to the technician coming the very next day was so great. The customer service was so incredibly friendly and helpful it made me feel like I’d never hesitate with calling them. Kurt, our technician was nothing short of brilliant. Very friendly and super knowledgeable. He confirmed we mice have made themselves comfortable rent-free in house. He set everything up and told up if we catch anything to call them and they will come and take care of it. We don’t have to do anything, which is fantastic! Overall so happy thus far with Fox!!