Terminix of Universal City, TX

Ernestine ..

Universal City, TX

I had Terminex come by because I thought there were bugs in our bedroom. They checked and said there were not any. After talking with the exterminator I...

Steve Montgomery

Universal City, TX

On my way to work yesterday morning I was almost hit by one of their exterminators, who decided the SHOULDER on the right was the best place to speed in to cut through traffic. Managed to get this picture of their plate at the stop light where 90 east exits to 1604. If anyone from the company sees this was around 6:30am on 12/17/2025. Train your drivers better

Russell Mellieon

Universal City, TX

I previously requested to cancel my termite service and Miquel Perez came out to complete that request. But upon listening to him and seeing his professionalism, I took him upon his offer and promise to find, service and/or replace any stations he could not find. He was he equipped with a scanner to do the job correctly which was actually the first time a technician who came out had the proper equipment to accomplish the job. (Others that came always said they could find only 1 or 2 and would have to reschedule because they did not have a scanner with them. (Which never happened) And I can remember one guy came and left without servicing any stations. So because of the sincerity I witnessed in Miquel’s performance, I decided to call customer service and request “not” to cancel my service. I compliment Miguel on a job well done. Thank you!

Krystal Welch

Universal City, TX

Our Terminix guy, Miguel did an amazing job. He took his time to check everything thoroughly and even pointed out things we should watch for. He was super knowledgeable, and went above and beyond. He was very polite, detail-oriented, and trustworthy. His professionalism and kindness made the whole experience super easy, we really appreciate his service!

Roderic Wilson

Universal City, TX

I had a termite inspection done on my home and the service inspector Kip did a great job. He explained the things to improve on and what he found which we minor stuff. Also gave me some more pointer on what to look for in my yard. Also informed me about the Termite protection plan. He was very informative.

Jacqueline Palacios

Universal City, TX

Mr. Aaron has been a big help to us always coming in with a big smile and ready to get us situated right. Never misses he does an amazing job! Termix does a very nice job makes sure everything is in order and always making sure to come back to make sure everything is okay!

PD Resendez (Patty)

Universal City, TX

I called Terminix because I thought I had termites in a bathroom. Miguel Perez came out to perform an indoor inspection and he did an amazing job. I believe I was his last stop but he was very thorough and took his time explaining what he found. It was not termites and his suggestions should remedy the situation.

Nanette Vessels

Universal City, TX

I had a great experience with Terminix thanks to Michael Maccarasco. From the moment he arrived, Michael was incredibly professional, courteous, and respectful of my home. He took the time to introduce himself and thoroughly explain the purpose of his visit. What really stood out was his depth of knowledge and willingness to educate me throughout the process. He clearly explained what he was doing step-by-step, why it was necessary, and what I could expect moving forward. His explanations helped me feel confident and reassured that my pest concerns were being handled with expertise and care. Michael was also very friendly and approachable, which made the entire experience even more positive. He answered all of my questions patiently and made sure I was comfortable with the treatment plan before proceeding. Overall, I’m extremely satisfied with the service I received. It’s clear that Michael takes pride in his work and genuinely cares about providing top-notch service to customers. Keep up the fantastic work, Michael — you’re a great representative of the Terminix team!

Joe Longoria

Universal City, TX

Been a customer with Terminix for several years now. One of the main reasons I stay with them is the professionalism and care shown by the Service Tech - Perla. Always on time. Provides clear communication about what areas she treated and any issues that she may have identified during her visit. Very thorough in her work. She is the best!

Jennifer G.

Universal City, TX

I do not recommend this service at all. I scheduled a follow-up service to spray for bugs, and no one showed up. They blame the system not being correct and...