Terminix of Highlands, TX

elaine thiele

Highlands, TX

Uriel Sanchez is the technician who takes care of my pest issues. He is polite and tells me what he will be doing and lets me know if there are any issues that need to be addressed. I am happy with his work as he keeps the pests outside so I don't have to worry about them inside.

Lori Garcia

Highlands, TX

Our original tech was amazing and we thought that she could not be replaced. Our new tech that replaced her is just as wonderful. In a time where finding good employees is very difficult, Terminix continues to hire high quality individuals. Also their services actually solved our problems and have prevented any further issues. I am glad for the peace of mind knowing that my home is being protected.

Aaron S.

Highlands, TX

So, you set an appointment via phone with their office. Then, unbeknownst to you, the tech reschedules it and you won't receive a notification until 48...

S S.

Highlands, TX

After informing the management that I was billed 3 times in over a year for services that were never rendered. I work from home daily therefore, it's really...

Katrina S.

Highlands, TX

We had just closed on a new house when I realized that there was wood damage in the front door, door frame. My sister gave me Costa's number and when I reached out he was able to schedule us in for an inspection the very next day. We are in between homes, and states right now - remodeling this house, so this prompt response made a world of difference for us. I felt that his inspection of the home was thorough, robust, and he made a point to explain the importance of the various observations he saw. Terminex was able to come out later that week to kick off the treatment to the home giving us an immediate sense of relief.

Kristy Evans

Highlands, TX

Rip off, I paid them 435 dollars for them to come out three times in August and September. They haven’t been out since. Charged us for two months in October n November and they have never been to our house since September 18th. Didn’t pay bills and they turned us into a collection agency. 435 dollars for three visits, the last visit they only sprayed outside of house. The first clean out visit they screwed up the dates. Got completely ready and no one showed. Called them and they said we weren’t even scheduled. Told them to cancel services they talked us into trying them. Stay away

Daniel

Highlands, TX

Prices are outrageous. Glad I read reviews before moving forward. Did my research and went with another company and spent a few hundred to get the same...

Eddie John

Highlands, TX

Failed to honor contract. Did not spray the agreed-upon front/back yards. One month later, my yard has a major infestation of ants/spiders. Ineffective treatment and no response from the company. Very poor service.

JAMZ B

Highlands, TX

Terminix has been my go to guys for pest control. I have the same tech every time and he knows my home and property well. I have one less worry in my life with Terminix taking care of me. They're consistent, caring, thorough, reliable and reasonable. I love my Terminix Family!

Nautika Harrison

Highlands, TX

Stay FAR away from Terminix! I’m a new homeowner and trusted Terminix because I thought they were a reputable company with years of experience. Big mistake. I paid an outrageous amount of money for a full exclusion, and the work they did was absolutely terrible. I was told someone would come out weekly to check the traps and that by week two, the rat problem would be gone. It’s now been over a month, and every single week there are still rats being caught. I finally got so frustrated that I hired another pest control company for a second opinion, and they showed me just how bad of a job Terminix did they completely missed several openings and basically left my house exposed. When I called Terminix to fix their mistakes, someone came out but barely did anything. They didn’t redo the bad work, and they completely stopped coming to check the traps. It’s now been four weeks with no follow-up, and I’m still catching rats. I have a one-year warranty that means absolutely nothing because no one is taking accountability. I’ve spent so much money for zero results and constant stress. I regret ever calling them save yourself the headache and stay far, far away from Terminix! Update: 11/12 This is yet another review about how terrible Terminix is! I just received a bill in the mail claiming I owe $2,500 for an exclusion, even though I went through financing and have proof that it was approved, along with a monthly payment plan. When I called to find out why I have a past-due balance when my payment isn’t even due yet, I got nothing but the runaround. They keep saying they’re “not sure” why the paperwork wasn’t filed correctly. Now, they’re threatening to send me to collections for something that’s completely their fault. This entire experience has been a nightmare just like I said in review above: RUN FAR AWAY FROM TERMINIX!