Terminix of Alief, TX

Valentina Khimich

Alief, TX

We love this company and our technician Daniel Lucas! He’s been with us for about a year and is always on time, ready to help or answer any questions. Scheduling or moving appointments is also very easy. We appreciate clear communication and detailed report he provides every time!

Ade Alleyne-Forte

Alief, TX

Excellent service. Keeps those annoying mosquitoes away especially after heavy rain. Jacob Becerra services my property and is always a great communicator to let me know exactly what's being done. Always follows up to see if there is anything extra needed in terms of pest control.

Emily Mira

Alief, TX

I had Paul come out to check for wasp nests and for potential roach problems, he was very nice and very informative about the reason for the wasp problem I was having and explaining the process and procedures that are taken, usually the technicians just get to work which is not a problem but it’s nice to know the facts about the problem and the procedures taken to find a solution. He was also very helpful in a different problem I was having with spiders in my car and pointing me in the right direction with things I could try which I very much appreciated. All in all was excellent service.

SYED MUZAMMIL

Alief, TX

Daniel did a great job today, very professional, thorough, and took the time to explain everything clearly. The treatment was completed efficiently, and the communication before and after the service was excellent. I really appreciate the attention to detail and friendly service. Highly recommend!

Dusty

Alief, TX

I had a very negative experience with this company. Gil was assigned as the service coordinator for my home. I paid Terminix $1,600 to seal openings on my roof and within the brick exterior, perform a FLIR camera inspection (to detect heat signatures inside the walls), and set traps in my attic. While the team did seal some holes in the brick and placed traps in the attic, they failed to cover four openings on the roof, which allowed rodents to continue entering and exiting my home. For three consecutive weeks, I contacted the company weekly to have the roof openings addressed and was repeatedly told the work would be completed, but nothing was done. It wasn’t until I requested a refund that the company finally took action. On the fourth week, the roof openings were covered on a Thursday, and new traps were placed on Friday. However, I was then told that the company does not work weekends and that if anything was caught, I would need to handle it myself until the following week. No one returned the next week as promised. That same weekend, a rodent chewed a hole above my kitchen ceiling, entered my home, and ended up living inside my dishwasher. My wife and I were forced to try to capture it ourselves. Overall, the lack of follow-through, poor communication, and delay in completing critical work caused unnecessary stress and ultimately worsened the situation inside our home.

Rachel S

Alief, TX

Daniel maintains good communication before and after he completes our services. He is friendly and polite and makes sure all of our issues are taken care of. We are happy with the results and recommend Terminix to our friends and neighbors.

Nicholas Anderson

Alief, TX

Daniel Lucas is an amazing service technician. He did a great job today. He always communicates and accommodates us every time we receive a service. He always goes above and beyond when treating our house. He is the reason why I will stick with Terminix!

Joseph Nilles

Alief, TX

All the Terminix team members were knowledgeable, friendly, and helpful. Great communication, letting us know when they would arrive and the process that would take place. They were on time, protected our floors, and cleaned up when the services were completed. Choosing Terminix was a good decision!

Laura Braziel

Alief, TX

I give Oscar Garcia 5 stars because he is communicative, prompt, detail-oriented, and pleasant. I give Terminix as a company lower stars....closer to 3 because in general they did not communicate well and would schedule and not show. I no longer use their services because of the history of frustrations, yet Oscar was very pleasant to work with on a warranty inspection.

TJ

Alief, TX

Darius Walker is my absolute favorite tech! He always come with a positive and delightful attitude along with providing excellent customer service. He patiently listens to my concerns and diligently provides a resolution. We need more techs like Darius at Terminix!