Terminix of Covington, TN

Carolyn Palmer

Covington, TN

My technician, Charlie Keaton, always arrives right on time and gets straight to work. He is professional, friendly, and someone I feel completely comfortable having in and around my home. I trust Terminix, and Charlie’s consistent reliability and thoroughness have only reinforced that trust. Their service has always been excellent and beyond question.

Leigh Shabazz

Covington, TN

First, I keep receiving texts from Terminix techs saying they are coming to my house for an appointment the next day. These are appointments that I have NEVER requested. My original appointment, the technician did not show up within the time slot, and I missed time from work for NOTHING. Ever since they've been reaching out with appointment times that I have NOT requested. Tonight, I got a text from PHILIP CLARK saying he was coming to my house for an appointment. I responded that I will not be home and he needs to not show up. He then calls me and for the first time someone explained that the service requires 3 appointments from three different techs. Terminix NEVER communicated this to me. Philip asked if he could still come out for the appointment. I said no because I am sick of the poor communication from Terminix. Philip then got emotional and told me don't go online and set appointments I don't want then hung up in my face like the rude crybaby he is. Again, I never requested an appointment beyond the first one that didn't show up. Nobody at this business can explain why appointments are being set for me that I did not request. I'm glad I told him no because I wouldn't want someone like him in my home anyway. Philip is the reason I will never use Terminix.

Blake Robertson

Covington, TN

Very satisfied Terminix customer for years. Their commitment to good prices and good service across every aspect of their business is consistent, much appreciated, and rare in today’s market. The field technicians are the best, especially my tech Peter L. Great job Terminix! Thank you.

Cheryl Carroll

Covington, TN

We have been with Terminex for several years. I know, with confidence, my home is taken care of. Our tech, Jeff, is thorough and he always lets me know when he’s coming and touches base with me before he leaves letting me know if he found anything & what he did to address any issues. Terminex gives me peace of mind.

Forrest Laws

Covington, TN

Derek did a very thorough job of treating the outside and the inside of our home. He identified the problem insects we were seeing and the steps he was taking to remove them. We appreciated his very professional and knowledgeable handling of the situation.

Nichole McCrary

Covington, TN

Peter L. Is the best and my favorite Tech. He’s always friendly, kind, professional and extremely knowledgeable. He goes over and beyond the call of duty. I cannot imagine having another Tech service my home.

Carolyn Thomas

Covington, TN

I’m very pleased with this company and their service. The wasps were taking over my front porch and I had seen a very large spider. The service guy and the guy who answered the phone to schedule an appointment were friendly and very helpful. They had a cancellation and came out same day. Very happy I called Terminex.

Jamie Cousin

Covington, TN

Christian did an amazing job with installing attic insulation into my home this morning. I initially thought I was gonna have to wait a couple of days to have my service started however, I got a call the night before saying that there was a cancellation and the team could get out early this morning. I received a text message notification and was able to track my technician on his way here which allowed me to be ready to receive them when they showed up. I honestly had no idea what attic insulation was however, the team explained to me how the process worked and demonstrated to me how the insulation will be blown into the attic. He completed what seemed to be a very complex job quickly and efficiently. I am very satisfied with the services I received today and looking forward to getting a fan installed sometime early next year.

Jasmine Jefferson

Covington, TN

Derek did an amazing job! He took steps that were never taken! He sprayed and put down stuff that kills the bugs and gave me info i never received. Had this service for 1 year and have never received! I am extremely excited to watch these bugs die lol he did such a great job he deserves 10 stars plus

Kiara Caswell

Covington, TN

Stuart has been my technician since my first appointment. He has been very informative about how to take care of my pest problem in between visits . He is very courteous and respectful of time. Stewart provided excellent customer service and would recommend him to anyone. Thank you Stewart for all that you do. See YOU again next visit !