Terminix of Eden Prairie, MN

Cami Raeburn

Eden Prairie, MN

Poor service. Will not call before coming to your house but expects you to take a half day off to be present when appointment is set. Tech lied on their report. Techs cannot see previous work orders to keep sevices accurate.

Raeann Barret

Eden Prairie, MN

David is the best! Great with communication and beyond pleasant to work with . Went above and beyond listened to all my concerns and did an incredible job answering all my questions and called me after he was done treating the house to make sure everything I brought to his attention was taken care of . I’ve seen night and day difference on the exterior and interior of our place😊 Amazing , knowledgeable, professional and very fast and efficient. I appreciate his hard work and help immensely and couldn’t be more pleased with my choice of company. Thank you so much for the peace of mind and ensuring the safety of my little one and our pets.

Toni Prouty

Eden Prairie, MN

Peyton is great! We were having issues with springtails and he came out and sprayed for us right away and they were gone within the week. He made a couple of recommendations to help decrease the chances of it happening again (working on the list). Super great communication, prompt service, and quality of treatment is outstanding. Thank you Peyton!!

Dawn W

Eden Prairie, MN

Do NOT sign up with this company! Some of the problems in less than a month: They showed up unannounced and wanted to service the inside of the house; Customer Service was clueless on helping with the no-show after rescheduling and said they didn't have any phone number or email for the technician; Management was supposed to call and they never did.

Juliann

Eden Prairie, MN

Scheduled an appointment for Saturday and canceled cabin plans with friends. I got a call a half hour before tech was supposed to arrive canceling said they can't make it and they don't deal with the situation we have. They knew what we needed them for when we set up the appointment. Would not recommend this company.

Whitney Price

Eden Prairie, MN

Okay.. so first it was rough. We had tried terminix before and it was NOT GOOD. But.. i heard they were under new management.. SO!!! We Called and got someone out to inspection and service our new house in Lakeville... The new location manager was MUCH better than the last and promised the issues I had before would NOT happen.. He was correct. They delivered. Everything was perfect. So!!! I have adjusted my review.

Becky Fenlason

Eden Prairie, MN

We recently purchased a home in Princeton, Mn & noticed mice infestation. We reached out to Terminex for mice treatment. Technician, Marco Hinojosa, came to the property & treated the property for mice. Treatment has been very successful & we are very pleased. Marco showed up as scheduled, was very knowledgeable & friendly. Would highly recommend Marco!

Diana Rivera

Eden Prairie, MN

I wanted to take a moment to recognize the outstanding service we received from our Terminix Service Advisor Marco. From the very beginning, he was knowledgeable, courteous, and incredibly thorough in explaining the treatment options and what to expect from the process. He took the time to walk us through the inspection results, answered every question patiently, and offered a customized plan that really fit our home’s needs—not just a one-size-fits-all approach. It was clear that he genuinely cared about finding the right solution for us, not just making a sale. What really stood out was his professionalism and transparency. No pressure tactics—just honest advice and helpful recommendations. Marco also followed up after the service to make sure everything was going smoothly, which really impressed my husband and I. Terminix is lucky to have someone like this representing the company. Because of Marco’s exceptional service, I feel confident in our decision and are happy to continue using Terminix for our pest control needs.

Hailey Bauer

Eden Prairie, MN

Marco is the best technician there is! He went above and beyond with educating me on how the procedures worked and guided me to make the best decision for my family! Other companies just tried to sell me a product, but Marco actually cared and LISTENED! Super personable, professional and educated! I will be reaching out to Marco for my future pest control needs!

ahmed mohamed

Eden Prairie, MN

Dear Terminix Customer Service, I am writing to express my dissatisfaction with recent services provided by Terminix. I took 2 days off work for a scheduled appointment; however, the technician neither arrived nor contacted me, which is unacceptable. Additionally, the service performed approximately ten days ago was substandard and did not meet the expected quality.