Terminix of Sylmar, CA

Laura M.

Sylmar, CA

Warning: Do not use this company! It has been 18 months and they still have not fulfilled their contractual obligations that we paid for and trusted them to...

Samantha Chow

Sylmar, CA

Excellent service from Terminex on my annual termite inspection. Jaime S. the inspector was wonderful. He was friendly and courteous and addressed all my questions and concerns. Thank you Terminex for all my termite and pest control services.

Brian McMenamin

Sylmar, CA

We always feel taken care of with Jimmy from Terminex for our mosquito service. He’s there to answer any question or concerns we have and is always helpful if we have special requests or need to reschedule. We appreciate the text notifications and reminders we get when his service is coming up. Thanks for service!

Rosita Jaramillo

Sylmar, CA

"I just wanted to give a huge shout-out to Jon. He always comes to my dad’s home for the service, and I am always so impressed with his friendly and professional service. He is so personable and always takes the time to explain everything clearly, making sure I understand the treatment plan. It is really refreshing , now days , to have someone so knowledgeable and also just genuinely nice to chat with. Plus, he is very attentive to details , he answers all my questions patiently.Thanks so much, Jon , you have made dealing with pests a much more pleasant experience!" He deserves 10 stars!!!

Alicia A

Sylmar, CA

I’ve had a great experience with Terminix over the past few years. Their customer service is consistently helpful, and my technician, Joseph E., is always friendly, knowledgeable, and thorough. He takes the time to explain what he observes around the property and offers helpful recommendations for preventing other potential pest issues. I recently added a second property to my service plan because of the reliable support I’ve received. Highly recommend!

Tamar Tujian

Sylmar, CA

Jonathan is the best technician. He has been servicing our home quarterly for the last 8 years. He is thorough, reliable and knowledgeable and goes out of his way to make sure our scheduled service appointments are convenient for our household (with dog). He is amazing!

Graciela A.

Sylmar, CA

Genuinely one of the worst service providers I’ve had to deal with. I requested a one time service, the one time service took forever to schedule because the man assigned to the 805 area (Hector) shows up when HE wants to and not the agreed upon scheduled time. Then I find out that I was signed up for subscription without my knowledge, I said you know what that’s fine as long as they continue to treat my yard. Terminix was supposed to treat my yard back in December which I was charged for I was also charged for January and Hector has yet to come out or respond to my text message after a month. Needless to say I will be calling first thing tomorrow morning to end the contract.

Raid Haddad

Sylmar, CA

Joe Thomas did a great job for us, he was there for us through out the process. Would greatly recommend him.

Alec Perelman

Sylmar, CA

DO NOT USE TERMINIX – A COMPLETE NIGHTMARE! If I could give Terminix zero stars, I absolutely would. This company is an unprofessional, unethical mess that doesn’t deliver on its promises and then has the audacity to punish you for their failures. First, Terminix completely failed to perform the services we contracted for. Despite paying for their pest control service, they didn’t complete the agreed-upon treatments. Not only that, but they made it nearly impossible to cancel the contract. When I finally managed to cancel after being ignored and misled repeatedly, they tried to hit me with an outrageous $700+ early cancellation fee – even though they failed to do the work! I disputed the charges with my credit card company, and thankfully, the dispute was resolved in my favor because I had detailed documentation proving that Terminix didn’t fulfill their contractual obligations. You’d think that would be the end of it, right? Wrong. Terminix then had the audacity to send me to collections for the same bogus charges I had already won in the dispute! It’s clear this company will stop at nothing to squeeze every penny they can out of customers, no matter how dishonest or unethical their tactics are. Potential customers, BEWARE. Terminix is a nightmare to deal with. They don’t do the work they promise, they make it nearly impossible to cancel, and then they come after you with shady billing practices when they’re in the wrong. Do yourself a favor and avoid Terminix at all costs. There are plenty of other pest control companies out there that actually care about their customers and do what they promise. Save yourself the headache and frustration – DO NOT give Terminix your business.

Linda Vu

Sylmar, CA

Jaime Sanchez was great. He texted us before he arrived on site and completed the regular Terminix treatment. When work is done, he also called us to let us know if any issue that require our attention. Thank you!