Terminix of Stevenson Ranch, CA

Alicia K. Avalos

Stevenson Ranch, CA

My Terminix technician, Anthony R. was friendly and very thorough in his assessment and treatment for mosquitoes and rodents. Appreciated his attention to detail and communication.

Amanda Dennee

Stevenson Ranch, CA

I am a property manager who uses this company for my properties. First off, can I just say how wonderful Bre and Omar have been to work with! I’ve never met a more professional, hard working and knowledgeable crew. I’ve used them for everything from termite tenting to regular pest control. Omar always show up on time and does exactly what he says he will do. He’s fast but thorough and super friendly. They always let me know when they will be coming by. So no chasing them down or surprise charges. Truly a wonderful company to work with. Thank you!

Waford Wahabee

Stevenson Ranch, CA

Requested a free termite inspection. Was provided a 2 hour window for the following day. When the technician called me to let me know he was on his way, I was informed the inspection would be $450. I called Terminix 855 number, spoke with representative who confirmed the termite inspection was free. They called the tech, left him a voicemail and texted him that the inspection was free. When the tech arrived at the house, he stated it was $450 for the termite inspection. That if I want an inspection it will be $450 payable upfront. I told him that I spoke with the office and they confirmed it was a free inspection, he stated they are wrong. If I want the termite inspection it will be $450, or he will cancel. He has other houses to inspect. He cancelled the inspection and drove off. Absolute bait and switch. Per Terminix Office: Termite inspections are free, WDIR are between $100 to $500 depending on house size. The house is 1,100 SF and tech is demanding $450. I will never contact Terminix for service again. Absolutely disgusting business practice.

Ani Mikirdichian

Stevenson Ranch, CA

Super happy with my Terminix service. I’ve had the service for about 8th months. So far I’ve had 2 pest control techs come out. Gerardo and Hernan and both techs were very knowledgeable, kind, and know how to do their job properly and efficiently. They both go above and beyond to protect our house from unwanted pests and bugs!! We can now fully enjoy our indoor and outdoor space without worrying about any bugs!!

April Sandquist

Stevenson Ranch, CA

My tech Anthony is amazing. Always on time. Always answers my questions. Always comes happy to do his job and he takes pride in what he does. Pests hate him…but our house loves what he does!

John Belonis

Stevenson Ranch, CA

Terminix is not great at communicating inspection appts. The technician apparently showed up with no notice ( which also happened last year but last year I was home). So he did no inspection. I called and complained to Terminix so they rescheduled. They said between 8 and 10 AM. The technician texted me that morning at 8 and said he'd be here in 50 minutes. I was checking the app that shows where the technician is on his route. His car never moved. I texted him, he said there was heavy traffic and he would be here in 50 minutes again...this was at 9 am. So, eventually I checked the app for his location... car was not moving. At 9:45 I called Terminix to complain. During the call, he showed up. The problem is with the Terminix app not working correctly. The technician was friendly, polite and did a good job. I fault the Terminix company for it's disorganization.

Paula Curtis

Stevenson Ranch, CA

This company sent out a third party pest control company that ended up breaking my skylight during a service back in the beginning of June. Terminix requested the gas company turn off my service for the mean time while my house was being tented and did not request that they turn it back on until a week later after I had to make several calls to ask for it to be turned back on. Only Terminix can call SoCal gas to approve it being turned back on. Since my skylight has been broken, I have called an incredible amount of times and put in tickets with the company for them to contact me over the last several months and have heard NOTHING. They also gave me an invalid contractor license number on the contract I signed and did not send out the third party company I signed and agreed to on the contract. Do not hire this company.

James Niemiec

Stevenson Ranch, CA

Jon from our local (Chatsworth) Terminix branch is absolutely fantastic, and has been for many years. Communicates well, gives us great, detailed reports on what he finds, and even has an empathetic approach to our ferocious tiny guard dog. Well done, Terminix Chatsworth and Jon!

Howard Lipton

Stevenson Ranch, CA

The technician (Andres) was personable and knowledgeable. He went right to work, explain what he was going to do, and then did it. Proficiently and quickly. It appears that his treatments ahve been effective.

Dharma Mitchell

Stevenson Ranch, CA

I had a rodent 365 plan and a quarterly spraying plan. First they explained that I would receive monthly sprays and monthly pay. It is actually quarterly spay with monthly pay! In addition they took 3 months to apply the promotions they promoted! They have an answering service that can only leave messages answered their phone, & their communication is non-existent. When I got someone on the phone and scheduled an appointment they would show up hours late or not at all. Then reschedule on a random day. It has been a year and I have called to cancel my plan 4 time, each time they stated it is canceled but I get a letter stating they will send the balance that I have to collections. I paid for my services initially in full…..do not waste your money.