Terminix of Santa Margarita, CA

Alan Burgett

Santa Margarita, CA

Jake showed up early and got started after a short conversation of how he would proceed. He did a very thorough job and explained how long I should wait to allow our pets to go out and have any contact. Overall Jake did an excellent job!

Desere Brown

Santa Margarita, CA

Showed up did a great job cleaning ALL webs and sprayed and set up traps for rodents. He was personable and listened. Can't wait to see progress in getting rid of all the issues I've been dealing with.

RSP Management

Santa Margarita, CA

DO NOT USE THIS COMPANY!!! I never write a review, but our experience with this company was so bad - I felt I needed to share, hopefully to save someone else the headache. We contracted with them to remove insulation contaminated by rodents, clean the area and to replace the insulation. They came out one time and removed the contaminated insulation - but that was it. They sent the Full invoice for payment, and never came back. After numerous calls and emails over months, they finally acknowledged the job was incomplete - they came back and cleaned the area, but did not install new insulation. They then tried to say that new insulation was not included, even though it is specifically called out separately in our bid. Then they said they would only install blown-in insulation, not batt insulation; however, the area is a crawl space and they removed batt insulation. We then asked numerous times to remove the charge for replacing the insulation, and we would just pay the bill for removing the contaminated insulation and cleaning. After numerous attempts to contact the company to resolve the issue, the company just sent the bill to collections - without ever getting back to us to resolve the issue. I was repeatedly told by people on the phone that they completely understand, and that they would talk to a supervisor- NO ONE EVER GOT BACK TO US. I repeat, please save yourself the headache - DO NOT USE THIS COMPANY. You only ever talk to people in call centers. They do not even complete the work themselves. They are a huge corporation that contracts with local contractors, and just makes money off the name. Save yourself the trouble and just hire a local pest control company. We ended up having our building termite tented by a local company, and the service was great! The local company had a better price, better service and you actually get to talk to a live person in your area!

Jacque Rider

Santa Margarita, CA

The service was timely performed and I was informed of the progress along the way. The service technician not only performed the pesticide application for the spiders that we experience, but also cleaned the extensive webs from the patio furniture to help avoid more spiders. This monthly service and the individual technician are amazing and I whole heartedly endorse them.

Bill Vogel

Santa Margarita, CA

Dustin is a Great employee for you. He really cares about “his clients “ and always goes an extra mile to provide full and complete service. He is even following up for me because your other employees have not. He is instinctively always wanting the customer to be happy. Exceptional!

Larry Morrissey

Santa Margarita, CA

Brendan was courteous, respectful, highly professional, efficient, and personable. He communicated the plan, and immediately set about to get the work done. An incredibly positive experience with Terminix!!

Jo-z Merling

Santa Margarita, CA

Fantastic! Yet again Calvin made sure to call a few days ahead of my scheduled appointment and he remembered the work that I wanted done to ensure that was still the plan. We made a plan to ensure both my pets and he were safe while he was on the property. When that planned changed due to my schedule changing he was able to adapt quickly and efficiently. He yet again answered all the questions I had and He was very friend and polite.

Kathleen Kaplan

Santa Margarita, CA

Brenda Roberts inspections are very thorough. He's professional but also personable. I look forward to having him as my termite control rep for many years.

Kenneth Vlahos

Santa Margarita, CA

The sales team is helpful and thorough. The techs are responsive and really know their stuff. The actual product works; no more ants at my house. And billing is straightforward and seamless. Best decision I’ve made in years.

Jo-z Merling

Santa Margarita, CA

Awesome. Answered all the questions. Made sure I knew about the services covered for my house. He was very friendly and I felt very comfortable with him at my home. He made sure my pets were in the house and safe. Made sure my gate and garage were locked and to tell me when it would be safe to let my dog out