Terminix of Los Altos, CA

Melody Martinez

Los Altos, CA

We recently had Terminix come out to service our home for pest control, and the experience was outstanding. They took the time to listen to all of our concerns and recommended the best treatment options for our situation. Our technician, Mr. Miller, was exceptional, very thorough and professional from start to finish. He clearly explained everything he was going to do and made sure the job was done right. I highly recommend Terminix to anyone in need of pest control services!

rolando fernandez

Los Altos, CA

Technician Richard miller came out, knowledgable guy, was able to get the job done in a timely fashion along with give me feedback directly on what he saw, not just in the report, he went the extra mile to make sure we knew what he saw and communicated it with use, definitely glad I went with Terminix

Hsiaolin Shen

Los Altos, CA

Douglas, from Terminix, came to check termite baits, and to do a walkthrough including attic and crawl space. He was very thorough. He also pointed out a couple places where there were small dry ruts. Knowing there were no termite activities in the house was a big relief.

Martin Cho

Los Altos, CA

4/20/26 - SF Appointment time : 3-5pm : bed bug inspection This place is absolute trash. This inspector just comes in with the attitude of “it’s not bed bugs” and simply trying not to do his job at all cost - just wanting to get out of there , like he doesn’t want to do his job. When he arrived at 3:45pm, I greeted him and let him inside to inspect. As we walk through the kitchen I first wanted to show him the bug bite pics and he immediately is on defense and denial mode oh it’s not bed bug it wouldn’t bite the neck area(despite the bites being in a series row of three) only where the veins are , as he is pointing to the top of his wrist. Showing ZERO interest. Zero concern. Half looks at the 11 pics I tried to show him. This guy is a joke. Fire this guy to save your company. the heck is he talking about it can bite anywhere that’s exposed at night. Aren’t there veins on the neck too? hilarious. Already trash attitude. Coming in here like an angry know it all. No smile no greeting no customer service just a permanent scowl on his face. Wow what a great customer experience. Then we go inside the room. He doesn’t even inspect anything. At all. Doesn’t even try to do anything. Walks over three steps to my bed, just flips an inch of my blanket over with two fingers. And says there should be blood, see no blood. This is within FIVE seconds of entering the room. No desire not even the slightest will to try to do Anything. At all. Doesn’t do jack. Doesn’t want to do jack. I told him you don’t need to keep talking and talking and explaining and you’re not inspecting ANYTHING. Just do your job and inspect what it is if it’s not bed bug like you claim, while barely even lifting a finger or trying. He proceeds to explain there’s nothing to check. While not checking ANYThing. I try to scoot over the couch to the side hey look at the sideboards or anything. Nothing. He doesn’t want to do anything. He won’t do anything. So I just told him to get out. This guy must be here, just to get an easy check. It was raining today. Business is probably slow. He came in like he doesn’t want to do his job. I would NOT recommend this business. This place is a joke.

David T.

Los Altos, CA

Worst company ever. Started out strong, then about 6-12 months ago they started getting worse and worse, to the point that I called and scheduled 3...

Susanne K.

Los Altos, CA

I had my house tented on August 15, 2025, 7 months ago. It cost over $4000. I have now discovered that I have active termites in at least 3 places. I...

Janny Becker

Los Altos, CA

I love my Terminix tech! Alex Magana is so good at her job!! She is thorough and fast. She always asks if I need anything else. She is kind and respectful!! I definitely recommend Terminix …… Ask for Alex!!

Valerie D.

Los Altos, CA

In May 2025, I paid $1,250 for an exterior treatment. The technician spent only 20 minutes drilling three holes and applying product. Feeling the service...

Little People's

Los Altos, CA

Terminix is on time and efficient the people they hire are very trustworthy and professional Little Peoples preschools are glad to have them on board

Dave Bains

Los Altos, CA

Leo A. Is great! Had him for a little over a year now. He's great at reaching out, always prompt, does a great job with the service. He listens to me whenever I have a concern and goes out of his way to help and make the home safe for the little ones. If he's on your route, you're a lucky one. And if he's not, try to request him!