Terminix of Beaumont, TX

AD Salinas

Beaumont, TX

We were having a problem with roaches, Terminix came out a few times with no results whatsoever; Saturday 6/30 was the last time they “treated” our house; we were asked to empty all the kitchen cabinets and were told we would need to leave the house for a few hours afterwards, we thought they were going to fog or something; they didn’t, the technician showed up and sprayed what I’m assuming was the same thing she had sprayed before, she was in and out of the house in less than 5 minutes; before she left she said that their inspector would be there in about an hour, we again, assumed that she was coming to check on the issue we were having. The inspector showed up and asked about the attic, my husband showed her the entrance to it thinking that she was looking for the root of the problem, not at all! She finished her “inspection” in about 2 minutes and came all flustered saying that we had a rat infestation in the attic, the insulation was destroyed because of their nesting, that we were getting sick from breathing in all the contaminated air and that we had less than 2 weeks to remediate it before it was too late; she kept on talking about how bad our rat infestation was, and how lucky we were that they had an opening on July 9th to come and treat, replace the insulation and basically save our rear ends, all for a bit over 7k! But no worries, she offered us low payments for only 60 months! She was sooo pushy, called her manager when she saw we were not buying it and had him give us a 1,000 discount because they were “trying to help us”;she said that we needed to sign the contract to secure the spot on July 9th but that we had 3 days to cancel. My husband signed it just basically to get her out of the house. I contacted Fidelity, David came to the house on Tuesday 7/2; he treated for the roach problem (they are gone, by the way) and we asked him to go in the attic and do a through inspection; he didn’t find any rats, traces of rats or any damage to the insulation, he actually found the bait boxes that the previous owner had placed up there. So disappointing that a company would try to do this and we are wondering how many times they have done this before; of course we canceled the contract my husband signed along with the service contract we had for routine services.

Diann Marugg

Beaumont, TX

I wish I could leave 0 stars. I paid 600$ 3 months ago for a years worth of termite and pest control. The have not done anything but came out and take pictures. They refuse to actually do anything or give the money back. Someone reached out from the company. I was told I" was told wrong" about receiving pest control ( I was lied to). I told them that my home was never treat for termites or pest. They know they just took my money and did nothing. They are very ok with it Edit: I did eventually receive a refund.

Nivram Wilton

Beaumont, TX

The technician demonstrated exceptional professionalism and expertise in addressing my pest problem. His genuine concern and care for the situation were evident throughout the process. Based on this positive experience, I highly recommend their services to anyone seeking effective pest control solutions.

Lisette Guevara

Beaumont, TX

I had a termite situation that I discovered 1 month after moving into my remodeled home. After much thought, I decided to take a chance and go with Terminix. Taylor was the inspector who came to my home- she was super helpful, nice, and she communicated with me about everything. She answered all of my questions and I learned a lot about termites in a short amount of time. She was great! The technician who came out to treat my home was EJ- he was also very helpful, knowledgeable, and open to questions/explaining the treatment procedure he was doing. After everything, EJ told me to contact Terminix if any issues occur with the treatment or if someone needed to come back out again. Would recommend 10/10.

David Raiford

Beaumont, TX

When I called Terminix this week I was put on hold and was hung up on twice.The third time I was put on hold for 30 minutes so I gave up. The local inspector Alura is very nice but Terminix doesn't care about customers. They just want your money.. The service is very expensive. I will go with a local pest company

Mayra

Beaumont, TX

Won’t return any calls since initial treatment. Don’t do any monthly treatments with them they will not show up. I stayed home all day and they never came. But they will be the first to charge your account.

Diann Marugg

Beaumont, TX

I wish I could leave 0 stars. I paid 600$ 3 months ago for a years worth of termite and pest control. The have not done anything but came out and take pictures. They refuse to actually do anything or give the money back. Someone reached out from the company. I was told I" was told wrong" about receiving pest control ( I was lied to). I told them that my home was never treat for termites or pest. They know they just took my money and did nothing. They are very ok with it

Bishop Yolanda Taylor

Beaumont, TX

Since I had my services set up with them, there has been 3 different times where I had appointments set and no one showed up. I literally set a home all day and one came or called. Poor customer service.

Amanda Howard

Beaumont, TX

The technician James made a mess with the poison powder and made my cat sick. It took months for them to send the same technician who made the mess to come back out to spread the mess around, making an even bigger one. They also charged me 100 bucks after the guy came and to clean the mess. They are unprofessional and careless. My advice is use someone else.