Terminix of Buna, TX

Toby Haynes

Buna, TX

Technician always calls a day in advance and again before showing up to give me time to secure my dogs and unlock my gates. Very professional and helpful with any questions I may have. If it weren’t for this level of service I would not use Terminex.

Isshia Battee

Buna, TX

Do not waste your time with this company. They talk a good talk to get you to sign up and pay but do not deliver. On several occasions this company has failed to keep appointments and demonstrated poor communication. Very inconsiderate of customers time and money.

Andrés Martinez

Buna, TX

I call this company because I found active termites they came look the property put termite bait is been 6 months and the problem continues I been calling them every week and is so hard to contact this local company directly you have to go through 1800 costumer service answer all this questions and then wail for them to call me. Not recommended

Dawn Payne

Buna, TX

Warren Rogers is very thorough everytime he comes to treat our home. We have never had to call Warren out after he treats our home/exterior...he does it right the first time...

Joe Budd

Buna, TX

Always a great job!! Kevin, our technician, very professional, easy to work with and a very nice person!! He is on time and completes his work in a timely manner!! Thanks Terminex!!!

Kate Vela

Buna, TX

I Cancelled my membership months ago and still got a bill and the customer service rep said they have no record of my cancellation and if I don’t pay I’ll be sent to collections. They must use water to spray because I still had the same issues as before and they came TWICE . Then I wanted someone to come out and look at noise in the attic, the lady found a small amount of rodent feces and said it was urgent to start treatment immediately due to us having a baby and the price to add traps and add insulation would be 4,000$ and I had two weeks to agree before it got “ so bad and dangerous to the babies health” that the price would jump from 4k to 7k if not taken care of in 2 weeks. So I agreed out of anxiety but was able to think things through once she left and Texted the rep on her personal phone number she gave and once I said I want to cancel she never responded. Got a second and THIRD opinion and was told there was no rush and using regular bait would do the trick and it DID. Terminix must work off of commission using scare tactics trying to have us agree to a 4k job that I got done for 275$ from another highly reputable company. DO NOT USE TERMINIX. SCAMS AND CROOKS.

Chelsea Grant

Buna, TX

5 star review for our amazing technician! Justin is always very thorough with his job and is always communicative and helpful when it comes to concerns we have. He does an amazing job and is always very respectful and polite.. He truly goes above and beyond to make sure we as the customer are more than satisfied and I appreciate his hard work so much!

Nikki K

Buna, TX

SCAM! SCAM! SCAM! Do not use. The email and response is just that they will not respond to talk to you! Started services in August. The technician had to come back every single week because there was no change to the pest issues. Had a yellow jacket nest knocked down, he swore he removed it and sprayed it. Yet they’ve multiplied and now live on my porch. “Sprayed for spiders” -I have an actively healing brown recluse bite from 3 days after they “sprayed” Contacted them over and over about the recurring issues that never improved. Said they would have a manager call me which never happened. Refused to refund their services saying since they came out they can’t. Even though they never resolved the issues and their services are “guaranteed”. How do I know they’re the problem? Had a local pest control come out after this review, and after one single spray- zero issues everything is gone.

Tyler Eaves

Buna, TX

Mr Rodney McGowan was very knowledgeable and helpful during his service. He provided us with a detailed list of the various types of termites and other pests. He was very quick with his work and got rid of the pests as within the time frame he explained. Very happy choosing terminix as my pest control service. Very professional

rayford taylor

Buna, TX

Absolutely the worst communication skills. One you make your payment and schedule with them all communications basically stop and you are at their mercy as to when they will show up. You have no idea when they will show up. I tried calling and texting. CRICKETS. I called them and never get anyone in the local office. You get the call center and they say they don't schedule any specific time that they schedule in four hour windows so you might have to wait up to four hours for someone to show up. When I called the second time the lady said that it could be a minimum of two hours and up to four. Don't waste your time on them because they waste your time.