Orkin of Waukesha, WI

Kevin

Waukesha, WI

Each time that Issac comes back he does a wonderful job. He's very thorough. Thank you Issac!

Dermot More O'Ferrall

Waukesha, WI

I had an appointment set up for a visit on Friday morning and no one showed. I then called to inform them and to reschedule for the following Monday 9-11am window and no one showed nor called. I once again called to inform them and the representative was most understanding and said she would personally call the technician and guaranteed they would show up between 4-6 pm on Monday. Once again no-one showed nor called. Needless to say I was a little upset, having to stay home for 3 appointment windows each 2 hours long and have no one show. I called again this morning to talk with a manager and was told they would call me back! I simply cannot recommend this company. While they are lovely in the phone, their workers are completely unreliable. I will be switching to Batzner/ Terminix.

Crystal Cole

Waukesha, WI

Service was successful. After the first 3 months of service, communication with them was horrible. I ended up late for work and other appointments because I'd wait within the window and no one would come. I'd ask for phone calls prior to someone coming to the house to ensure someone could answer the door because my mother is unable to walk to the door - no phone calls. They asked for an inspection of the home, which couldn't be done without the owner's approval. I told them to call me back that Monday prior to coming so I could ask the owner. We'll, the owner refused to allow the inspection. Again, no phone call prior to arrival so I had to cancel. When I tried to cancel my contract due to the lack of communication, they convinced me to stay. I paid with cash on the next appointment because I began to not trust them. After that, I got letters in the mail for 2 months saying I owed them money. When I called to check on this, I was always told they could see the payment on record and that I owed nothing. I still got another letter saying they'd cancel my services. Last month, I had two appointments scheduled and (again) no one came during the time slot. When I called the Orkin hotline, they told me my account had been canceled. I didn't cancel it, so who did? I didn't owe money on the account? The manager from this location was supposed to call me, but I have yet to get a phone call explaining whay happened. It's just crazy how the communication and customer service was so lack luster. I'll never use Orkin again for that reason even though they got rid of my little bug problem. I can't afford to be late to work or drs appointments waiting on them to show up and never do. Very unprofessional.

Zeldamo Wilder

Waukesha, WI

One of your drivers ran through the stop sign near Timmerman driving on 100th street and almost ran into me. I have never used your company and I sure as heck won't now.

Marleen Rosolek

Waukesha, WI

Kurt is always very professional and does an outstanding job! Thank you!

Jazmine Santana

Waukesha, WI

DEANGELO; Did a great job on explaining everything, he went above and beyond having patience to answer all questions we had for him, he was very kind knowledgeable and helpful thank you and I will be recommending to others to pick this company this was the best price and deal for the service we needed.

Rhonika Thomas

Waukesha, WI

I spoke with customer service and her name was Barbara. She is great very great customer service.

Therapeutic Barber SPA (Therapeutic Barber SPA)

Waukesha, WI

Always on time, Always looked out for what will best fits the need of the business. When calling, great customer service. Both gentlemen explained everything thoroughly And also very friendly. Keep up the good services

Lawrens Sadet

Waukesha, WI

I am extremely disappointed with Orkin's service. They have failed to show up for three scheduled appointments in a row, which is completely unacceptable. When they did actually show up, their treatments were ineffective and did nothing to solve the problem. I expected a professional service, but instead, I've been left frustrated and with the same pest issues I started with. Save your money and look elsewhere for reliable pest control. Orkin has been a complete waste of time and money. Scam company in my opinion. How do you set up 3 appointments and never show up. When you call to ask they reschedule an appointment a week later just to not show up to that one. AVOID AVOID. I have to call my bank to reverse the funds.

Therapeutic Barber (Therapeutic Barber Spa)

Waukesha, WI

Always on time, Always looked out for what will best fits the need of the business. When calling, great customer service. Both gentlemen explained everything thoroughly And also very friendly. Keep up the good services