Orkin of Taylors, SC

Melissa Galloway

Taylors, SC

🌟 **Absolutely Outstanding Customer Service! 🌟** I just had the most incredible experience with the customer service team, and I can't help but share my enthusiasm! From the moment I reached out, I was met with a level of support that truly sets a gold standard. A huge shoutout goes to Jeremy, who just knocked it out of the park with his exceptional service! Not only is Jeremy an incredibly friendly and approachable person, but his depth of knowledge in his field is truly impressive. He was able to answer all my questions thoroughly and with confidence, making me feel valued and respected as a customer. His professional demeanor reassured me that I was in good hands. It’s rare to encounter someone who combines expertise with such a warm personality. If you’re looking for someone who genuinely cares about your needs and goes above and beyond to provide solutions, look no further than Jeremy! I wholeheartedly recommend reaching out to him for any inquiries. You won’t be disappointed! 💯✨

Kelly Paton

Taylors, SC

We have had orkin for a year now and have never had a problem. Jesse fulmer is great, I have not as much as seen even one fly in the last 5 months. He is always responsive to anything I need and keeps us completely safe from rodents

Alice Cooper

Taylors, SC

Orkin does a great job. If between treatments you see some kind of bug that you’ve never seen before, just take a picture of it and they can tell you what it is and they will adjust the treatment, if needed. Also, they will come out between treatments, if you request it, at no extra charge. Jeremy McCarty is a delight. He is very knowledgeable and he’ll answer any questions that you have. He’s also very friendly. He’s a great guy!

Morgan

Taylors, SC

I am very happy with the services Orkin has done on my home! They are always so kind and efficient. We have the technician Jeremy and he is just the best! Such a kind person and is always looking out for my dog and toddler. Couldn’t recommend Orkin enough!

Mike Foster

Taylors, SC

The applicator, Jared, was on time. He was thorough. He sprayed the entire house including behind the refrigerator and oven. He left an ant feeder and a cockroach feeder behind the refrigerator. He sprayed the entire outside of the house and applied granular insecticide to the lawn. Jared was respectful, polite and friendly. Jared was also informative. He had a detailed knowledge of insects.

Premier

Taylors, SC

Heard a lot of positive things about this company, we called and “Ronnie” was polite and when asked where they spray, especially our full size 12ft unfinished basement, they said absolutely. Next day the tech “Chris” came out and asked if we had a basement, when we said yes and we need it sprayed too, he proceeded to say they don’t offer that service. Interesting. Not sure how they run this office but clearly they aren’t even on same page as far as what services they offer. Just fair warning if you need your basement sprayed, look elsewhere.

isaiah lyles

Taylors, SC

They came out relative quick and was talking a good game but that was just to trick you into signing an agreement. Firstly they will only sign the contract with the home owner so make sure the price they quote is the price given in the contract. They will also add things to the bills with out signing but won't send an itemized bill to show labor and how much they charge. Never believe them when they say they will do something complimentary. Having some pest control issues I thought getting Orkin to come out would be trustworthy and reliable but I regret it. When they came out they suggested to replace my crawl space doors. The price they quoted me was already pricey($500) but the orkin rep assured me the doors they would install would be high quality and very sturdy. So I was surprised when the doors they Installed were regular wooden doors. They look nice and was well crafted but not worth $500 at all not to mention when I finally reached them on the phone to discuss the bill they said each door was a thousand dollars each instead.

Ciera Faile

Taylors, SC

Jordan was amazing he was very friendly and understood completely my fear of spiders. He let me know that all the treatments used were safe for dogs. Which made me feel better. He was very professional and quick. Orkin was able to get me in the same day as a new client and now I feel so much better staying in my new home free of insects and bug.

Melody Hartin

Taylors, SC

*edit 2: they came out and said they fixed everything. This means they stated they cleaned up all the bat poop, disinfected the area, and put in new insulation. NO THEY DID NOT! See pictures of all the bat poop that is STILL in my attic@ *edit 1: since this post was created, Orkin called and came out to my home. A plan was made to correct the issue! My husband and I purchased our dream home. Once we moved in, the cold set in for the year driving in lots of unwanted pests. I called Orkin because they are nationally known and thought they would do a good job. We had mice, rats, snakes, and bats!! (Although at the time, we thought the bats were just birds) I walked the Orkin employee around the property pointing out areas of MAJOR concern. One of these areas is where the bats are located...STILL! We signed a contract and were charged about $25,000 to fix everything. It came with a guarantee that everything would be removed AND the house would be 100% sealed up so nothing else could get inside the home. Well, this did NOT happen: *Bats were never removed and still finding ways inside the attic where they have left a considerable amount of guano ruining all of the new insulation Orkin installed. A BIG issue is when they sealed up the living space of the house, mice were still inside the house and ATE A HOLE in my BRAND NEW couch! With a mouse problem they apparently "fixed" you would think they would have left a few mouse traps out just in case they trapped any INSIDE. NOPE! Ruined my couch I literally just had delivered!! *Bats are now swooping down to my front porch WHERE MY 22 MONTH old son almost grabbed one that landed! We immediately called Orkin and were told sorry about the issues and they would be out ASAP to get it all fixed. They promised to remove the bats, remove the insulation, sanitize the attic, and make it to where bats could no longer get inside and be a nuisance. I was given a date 2 weeks from when I called. The date came and no one showed between the time frame I was given. I called and they sent out a few people to "look" at the issue!! Why did they not come look during the 2 weeks? The manager, Greg, calls me letting me know their bat person is on vacation and will return Monday (this was 12 days ago). He assured me I would hear from them and they would make a plan to fix the problem. I had to call AGAIN and have still not had anyone return my call. We paid around $25,000 for a job to be done and have had one problem after another. My son cannot even PLAY OUTSIDE for fear these bats are going to swoop down on the porch AGAIN and he grab one! I would NEVER recommend this company. We are stuck paying this absorbent fee we were charged for a service that was not completed but I hope no one else ends up in my situation. Unfortunately, we do not have the funds to pay someone else to do the job. We are at the mercy of this company to actually complete the job and make my home safe for my child! Each week that passes only makes the bats problem WORSE because it was mating season. They have now moved from just one gable to all FOUR gables!!! I am hoping and praying they come fix this issue ASAP and we don't have more problems!

Jacob Miller

Taylors, SC

We’ve been with Orkin for a while now, and the reason we remain loyal customers is Jeremy in the upstate of SC. His customer service is always excellent, and his knowledge in what he does gives us real peace of mind. He takes the time to explain things clearly and makes sure we understand our options, which we really appreciate. On top of that, his people skills are outstanding. He’s professional, friendly, and genuinely cares about his customers. Jeremy has been with us long enough to watch our family grow, and it feels like he’s become part of that journey. Orkin is lucky to have someone like him representing their company!