Orkin of Munroe Falls, OH

Beth Lively

Munroe Falls, OH

I called Orkin because I was battling a pretty extreme rodent problem. I explained to them that I didn’t think my problem was containable at the moment due to my pets, and told them I’d already been securing all food sources and cleaning up, that I’d been using catch and release traps, doing all I could to mitigate the problem. They ASSSURED me that their services would be the solution and it was guaranteed. So I paid $200 for them to place 15 traps and put steel wool in one crack. I waited two full weeks and not one single mouse was trapped in their traps. During that time I’d caught 6 in the ones I’d placed. I called Orkin to cancel future services and request a refund, which they denied. A guaranteed $200 solution that didn’t work at all and turns out wasn’t really guaranteed at all. Canton Ohio.

Tara Stevens

Munroe Falls, OH

The technician was friendly and informative. He throughly explained everything he was doing and provided answers to all my questions. The technician was also respectful of my home and worked with me prior to arrival so I could manage my dog.

Chloe Edmonds

Munroe Falls, OH

Orkin has done a great job helping us with our ant problem. The employees are always very courteous and get the job done quickly - especially Noah, who has come the past couple of times. I am very impressed with their service and would recommend.

Diana Rhoads

Munroe Falls, OH

Technician was personable, communicative and respectful. Work was done after thorough explanation of chemicals, poison control and next steps. Fast and efficient service. Technician was out within hours to manage an infestation of yellow jackets.

Ann Faber

Munroe Falls, OH

I've had Orkin for the past year and a half and I must say I'm very happy with their service and the techs that come to my home. They send reminders, let you know when they are on the way and when they arrive. They are very detailed. They solve all pest problems and listen to any issues we have. I find their pricing fair. Lately I've had several "organic" pest control companies stopping to sell me their service and it's double what I'm paying. No thank you. I'm sticking with Orkin!!

Marilyn Ferbrache

Munroe Falls, OH

Great experience with Orkin! I was given a lot of information on the phone, and they were able to come out the same day. The representative who came out was outstanding. He was very informative and professional. He sprayed the first treatment. No muss no fuss. And the ingredients were not harmful to me or my dog. I haven't seen an ant since. Thank you Orkin!

Bernie McHenry

Munroe Falls, OH

I had a great experience with Orkin. From the first phone call to the completion of the job, everything was handled professionally. Communication was clear, respectful, and timely. The technician showed up when expected, explained the process, and made sure I felt confident in the service being provided. They worked with my schedule and were flexible, which made everything easier on my end. Very satisfied with the work and the overall experience. Highly recommend.

Angello George

Munroe Falls, OH

I’m not one to leave a review especially a negative one - in fact I never have. This is not directed at either of the technicians scheduled for my home. This is all the call service and I’m beyond frustrated. They explicitly stated it was NOT a contract for a year multiple times. I repeated asked if it was a contract and it was told to me if I opted out of reoccurring services after the initial fee of $294, I would loose the orkin guarantee and that’s it. Told I could have a one time service inside and out with yard treatment and the open to opt out of reoccurring treatments after that. Tech arrived and stated that is not at all the truth and that the call service people keep misleading customers. Seems from their own people this is a reoccurring problem. Would never recommend this company due to that alone. I had previously heard great things about Orkin that’s why I gave them a shot. Maybe it was a fluke and I’m just one who had a negative experience.

Marilyn Ferbrache

Munroe Falls, OH

Great experience with Orkin! I was given a lot of information on the phone, and they were able to come out the same day. The representative who came out was outstanding. He was very informative and professional. He sprayed the first treatment. No muss no fuss. And the ingredients were not harmful to me or my dog. I haven't seen an ant since. Thank you Orkin!

David Gentile

Munroe Falls, OH

My technician was Noah out of the Akron branch. He took the time to help redesign my service plan to make it what I wanted. He was through in his explanation of the service itself . I feel that Noah took the necessary time to do the job properly. I am really impressed. Thank you