Orkin of Cicero, NY

Michelle Doucette

Cicero, NY

I am so glad they offer same day service. I called another company 2 days ago and have only received an email. Hopefully, they found the source of the problem. If not, they will return. I gave 4 stars, as it is expensive, but the service was great.

Hana Rab

Cicero, NY

Our tech Charles Wright could not have been any more helpful, professional, or communicative. He listens to our concerns and applies his experience to the best solution, explains it patiently, and offers a follow up plan. We are very grateful to have such service!

Alyssa Lepkowski

Cicero, NY

3 guys showed up to do an initial service. Very thorough. Explained everything well. Offered recommendations with no pressure. Great experience with Orkin so far.

Kelly Anne

Cicero, NY

I had an urgent issue with wasps inside my home, and Orkin responded quickly and professionally. From the moment they arrived, the technician provided exceptional care, thoroughly explained all the treatment options, and made sure I understood the process before proceeding. Their attention to detail and willingness to answer all my questions really put me at ease. The service was efficient, effective, and respectful of my home. Highly recommend Orkin for anyone dealing with pest issues—they truly go above and beyond!

Ruth Yates

Cicero, NY

S aid if they didn't see the animal they cant due anything about it and if it's outside in my yard they can't which don't make sense ..it would still be on my property. So they only did the insulation they were doing to treat the animal ..from being under there that there wild life guy said was there.and it cost me 11.000 thousand dollars for 3 years..divided in hafe its 5.500 for installation and 5.500 for animal treatment for 3 years..but it's said me the customer gotta .try to get a picture of the animal under my trailer. .

Carlo Decesare (Trickster206)

Cicero, NY

Only wanted a squirrel removed, but got locked into a 6,000, 150 monthly bill, for 5 years. I wish they would have charged me only for the squirrel removal.

Marcia Markowitz

Cicero, NY

Have been using Orkin for years. Always professional and considerate. They text you a time slot the day before and will text you when they are on their way. Thing I love the most, no more bugs!

Marilyn Reynolds

Cicero, NY

Jonathan Tuma was excellent. He took the time to go through the entire building and explained about the various traps that were used. He also answered our questions. We appreciate his thoroughness.

Suzanne Taylor

Cicero, NY

Thankyou Ryen and Joseph for coming out to my home and reassuring me that everything will be alright. It was my first appointment they showed up at the perfect time because I have so much to do today Set traps inspected my whole house and let me know my options moving forward, they were both very nice and professional and I appointment that Ryen asked me if I was going to be OK because this has been a horrible experience for me.The winter has been just horrible for everyone but it's causing unusual rodents to enter that I have never encountered before. I'm just glad I called them and hope they are going to help me rid this issue, it's been mentally challenging and I'm a clean freak and terrified of rodents and I'm glad they came before I had an infestation as well.So I would highly recommend them .They have things you cannot buy at the store and the last company I called said I can do it myself it will be easy,no that's not the case although we caught a couple it didn't work.

Love our Pooch

Cicero, NY

Update on 1/24/25: I want to update my post I made on 1/18/25. After talking with an agent and our advisor, Joseph MacDonald, I stand corrected on my previous post. The agent, Heather, and especially, Joe, made everything right. He took full blame for the lack of communication my wife and I received from Orkin. He returned my call, we talked, and listened to my concerns. He came out two days later and did a thorough investigation of our basement, attic, and perimeter of the house on the outside. I felt 100% better after that inspection and reassured me to stay in contact, when needed. He even took care of some other issues as well for me. My deepest apologies for the previous post. I accept full blame. Orkin came through, especially because of Joe MacDonald.