Orkin of Somerville, MA

Simon Templar

Somerville, MA

Absolutely fantastic. Shane is super nice, very efficient, and did a great job of explaining everything that was happening. He went above and beyond to look out for my cats, whom I love more than some people love their kids. Very happy customer, from the scheduling to the actual visit, these guys are absolute professionals and i appreciate that. Well done, Orkin. Well done indeed.

Steve Grant

Somerville, MA

I spoke to several pest control companies before deciding on Orkin. I have to say that initially I wasn’t happy with the job but that listened to my concerns and returned to complete the job. Very impressive as most large companies don’t do that. I appreciated their kindness and certainly five star customer service! Thank you Chris!!!

David Damiani

Somerville, MA

Tyler always comes in and is very professional and efficient he explains everything he is doing step by step. I would recommend Orkin for sure. They removed two bee hives & come by every month.

Patricia Davis

Somerville, MA

The person who came did a great job. He explained he could not bait traps as he was not licensed to do that that. Otherwise he did a great job with all our other needs .I spoke to the manger he was very responsive to my concerns that it was an incomplete set once . He rectified this and us sending over someone who can bait the traps and is discounting the charge this month.

Matthew Holmes

Somerville, MA

Stephen was professional and knowledgeable about his craft. Very helpful about an understanding of not only was my problem but also potential issues that ORKIN deals with recommend.

Bassem Morcos

Somerville, MA

Orkin team is highly professional and their services are well organized and proven to be worthy in terms of providing full protection inside and outside home. I recommend them to anyone who is looking for pest control.

Edward Lule

Somerville, MA

Service guy, Tony was punctual and as soon as he walked in, he introduced himself by name. He was very polite to the Senior Citizen in the house. Tony proceeded onto his walk through after which he gave us the ran down of what he was going to do. He was explaining each and every step. In a nutshell, he was a true Professional.

James Rogers

Somerville, MA

They come and “check” traps for mice every so often which I can do myself. They don’t have any real expertise or tricks other than setting traps. They don’t proactively check for openings in the foundation etc where the mice might be getting in. I had to ask them to do so and even then the job was done poorly. Worse, we had been paying for a carpenter any service for 5 years, and not a single technician followed up on the traps, dusting and spraying until we had a MASSIVE infestation and even then they were barely responsive about this oversight. I had been asking and the techs told me everything looked “fine”. The amount of established carpenter any colonies that we now have in our home is shocking. Not an apology offered by Orkin. Not an offer to waive the service fee for a few months given we had been paying and trusting them to PREVENT this situation. We would have been better off monitoring ourselves because we would have actually caught the problem before it was completely out of control. The custom service agents are rude. A particular manager missed several schedule calls to the house after I cleared my schedule for him, and his boss never bothered to return my calls. I cannot wait to cancel this “service”. Do not use Orkin.

Maureen Swier

Somerville, MA

I've always had a great experience with Orkin. Tom, our local service rep, has been servicing my house for years. He's polite, always willing to answer questions I have or be accommodating to wait until I can secure my pets safely, and friendly. He's caught more mice than the cat has since she's been here, so he really knows his stuff. I appreciate all your hard work.

Regine Jean-Lestin

Somerville, MA

The tech was very nice!! He did his best to accommodate what I needed however he was not able to service outside of my house because it was raining. He mainly focused in two areas of my home which was the kitchen and bathrooms. I thought he would go around the entire home. Hopefully next service they can service everywhere.