Orkin of Pembroke, MA

Linda V

Pembroke, MA

I am so happy with my service with Orkin. I’ve been a customer for four years and they have yet to let me down. Kyle, who visited today was terrific! Friendly, helpful, and knowledgeable.

Jennifer Ehrmantraut

Pembroke, MA

We’re long time customers and appreciate the value of having contract with them. They’re prompt, courteous and always professional. We’ve needed to request additional treatments a few times for rodents and were pleased that it was no problem to get scheduled quickly.

Patricia Burke

Pembroke, MA

Matt was punctual, professional and patient. He was thorough in his explanations as well as description of services and process. I can highly recommend! Thank you

Jacki Burke

Pembroke, MA

Everyone from service tech to management has been horrible to work with. The service tech never actually inspected anything, only came in to scan the barcodes and left. The branch manager and the tech had differing quotes for the same service and the person I emailed with to remedy the issue, Aaliyah couldn't have been any less helpful. She was unresponsive and unhelpful with every single issue they created. I would have to email her multiple times to get any sort of response and she was rude and uninterested in fixing their errors and "making it right." The office then went on to charge our card 3 different times for services that were not completed and it took weeks to get the credits back. After emailing multiple times about canceling their service due to very poor quality work, they still sent the technician who went on to process a false report that he serviced the location. Absolute joke! We had been loyal customers for several years. Clearly the company is only interested in checking their boxes and collecting money for providing zero actual service.

Jordan Rosenburg

Pembroke, MA

Mark, the inspector who came by first was knowledgeable and kind, and helped put me at ease about the situation. Earl came by afterwards and he was wonderful. I especially appreciated that he took my dog into consideration when laying out traps, I thought that was very sweet. Everyone was prompt and helpful, and I was assured Earl would come back in two weeks to check on things, but that I can also still call within 30 days if something comes up.

christine Cloutier

Pembroke, MA

The professional exterminator was very pleasant and throughly answered all my questions. I give him a huge thumbs up. I however, feel the service done was finished quickly so I have serious doubts if we couldn't have done are own extermination just as adequately. A very high price for the services. We will see if it permanently rids of the fleas for this short, brief visit.

Christine McCullough

Pembroke, MA

Mark was clear in his explanations of what we could expect and how we needed to prepare for our service. He was easy to talk to, very assuring and non judgemental.

sheryl balchunas

Pembroke, MA

As a first time Client, I am already on a first name basis with your serviceman Earl. Earl has been truly professional, caring and is a wonderful representative of your company. I trust him and his work completely and know we are in great hands!

carlos marques

Pembroke, MA

Chris the Service manager was very professional. He explained everything to us and did not rush to do the job. He took his time making sure everything was being taken care of!! I highly recommend Orkin

Katie Noble

Pembroke, MA

So darn pleasant, professional, helpful, fast and communicative. Whoever is doing their corporate training deserves a raise. Excellent experience. They’ve won my business. If only they could teach Comcast about customer service. . .