Orkin of Lanham, MD

Sheryle Taylor

Lanham, MD

Morning, you're making it sound like he showed up and actually did something. He never showed up, this is his second time this month, on the 19th of December now it's the 26th and he missed again this makes the third time he hasn't shown up since I got the package in July. . I want to cancel my service package

Lani Marquez

Lanham, MD

Orkin’s technician came this morning to do a preliminary inspection. Then his supervisor came later in the day to inspect the attic, which the technician had not checked. There he found several issues which he duly documented. I appreciate that he was very thorough.

Saundra Henderson

Lanham, MD

I reached out due to seeing droppings in my kitchen. One guy came a walked around, took some pictures. The other guy came in and attempted to only spray and put down feed (or something) in the kitchen. I asked him to do the basement (idk where all the mice go, I think the house should be fully covered). On the phone they said they would spray outside as well, I don’t think that happened. Shortly after the men leaving, I get a quote for almost $5,000 to actually close up the gaps and prevent pests from getting inside. That shocked me. I could’ve purchased some spray (he diluted his with water, hopefully there was actually some solution in there) and put down some sticky traps.

Jay Blackstone

Lanham, MD

My tech was so professional and very easy going. He did a great job with my house. I enjoy the professional service. I can not say enough about the services.

Carlotta Hester

Lanham, MD

The experience was great altogether. When I called the other day, Christian, who I spoke to on the line was helpful and very friendly.today Taiwo arrived on time to irradiate two uber grand yellow jackets nests. We are so grateful to have that taken care of. Thank you!

adi lebeta

Lanham, MD

Terrible customer service experience. They continued to charge my account after I had discontinued services. I spoke to the branch manager William Kelly thinking he would help me but was left preplexed by his unprofessionalism and combativeness. STAY AWAY from this service. Not worth the headache.

Natalie Barnes

Lanham, MD

My appointment today was very thorough. Jonathan was detailed, knowledgeable and courteous. He provided realistic advice and treated our home to help support our elimination of unwanted pests. His time and attention to this visit was very much appreciated.

Cristal Castellon

Lanham, MD

Unprofessional Scheduling and Poor Follow-Through I’m extremely disappointed with Orkin’s service. I had a follow-up appointment scheduled for June, and not only did they miss one, but two appointments without notifying me or calling to reschedule. Now it’s July, and I’m back to square one with bugs still coming into my home — clearly, the issue was never properly addressed in the first place. Although I do want to say one of their technicians is very sweet and caring but we don’t always get the same tech. What’s most frustrating is their lack of professionalism when it comes to customer communication and scheduling. They don’t show up when they say they will, they don’t return calls, and yet they are very quick to charge for services — even when the job hasn’t been done properly. It feels like once they have your payment, the follow-through and customer care are no longer a priority. I expected better from a company with such a big name. Definitely rethinking using Orkin going forward.

Susan Pan

Lanham, MD

I have been a loyal customer of your company for many years. However, I am extremely dissatisfied with today’s service. The technician did nothing, offered no solutions, and showed no initiative to resolve the issue. The rodent problem still exists! My time was wasted, and the visit was completely ineffective. I will not be paying for this appointment.

Douglass Management

Lanham, MD

The neglect and infestation (pictured) is how they left my property. Get away from these presumptive, uncommunicative jokers.