Orkin of West Lafayette, IN

Heather Fields

West Lafayette, IN

We had a great experience from the first call we made to the day of treatment! Sean-Paul was punctual, professional, and knowledgeable! The price that we paid was very reasonable and much better than other companies we had called. We will definitely recommend Orkin!

Penny Kosanke

West Lafayette, IN

I have used ORKIN since I purchased my home in 2017. I have had qualified technicians that are always professional and very knowledgeable of their craft. The technicians I consider to be OUTSTANDING have been Troy O and Charles C! They are the absolute BEST!

Abigail Munsell

West Lafayette, IN

I am a regular customer of their home bundle package, they come bimonthly to spray for spiders and ants, regular preventative maintenance because I hate creepy crawlers. Anytime I’ve seen any extra spiders or need to reschedule they have been wonderful about working with me. The representative has always been kind and friendly and patient with my kiddos.

Amy Moore

West Lafayette, IN

Keith did an excellent job treating for the yellow jacket invasion we've been dealing with. He was very thorough, helpful, and brave. I'm so grateful he's going to be our regular expert for having our house sprayed every other month. The pricing is also very affordable. I'm so glad we went with Orkin!

Dani

West Lafayette, IN

When I scheduled my very first appointment with Orkin it was an 8am-10am arrival window. The technician did not show up to our home until 3 hours later after 1pm. We didn’t receive a call or a text informing us that he would be running late NOTHING. I ended up calling them, I was very nice about it asking when we should be expecting our technician to be here. The guy who answered the phone I think his name was Cody. He was so rude to me and my husband caught an attitude with us making us feel like it was our fault for why his technician isn’t here on time. So we were like okay… let’s see how the technician does. The first technician we had did a terrible job he was lazy and barely sprayed anything. We still had the same amount of spiders coming in 2 weeks later. We called them back told them we were unhappy with our technician. They ended up sending another guy out his name was Adam. He was a nice guy and he did a great job. We were scheduled again with him for this month. The day of my appointment I called in to make sure I was still scheduled. They didn’t text or call me AGAIN to let me know that my appointment was canceled. The representative informed me that there was some personal issues to why the technician wasn’t available and that they were very stressed out and extremely busy that day. That’s totally fine, I understand things happen in life but I am a customer and you are a business. This is not a personal matter. Also completely out of the blue without even informing me they increased my bill from $51 to $104 they previously told me otherwise that I would only be paying $51 a month. After that they then told me that they put me on the schedule for next Friday without even ASKING me first. I told them I didn’t want to reschedule I want to cancel. She then proceeded to tell me I have to give them 30 days notice to cancel. I didn’t agree to any of this. She then got really stressed out and finally agreed to just cancel me. This company is extremely unorganized and highly unprofessional. What a NIGHTMARE it was dealing with them. Never again will I use this company for any of my pest control needs. Thankfully, I was able to find a much better company to use. Save yourself the headache and stay away from this company.

Catherine Rinaldo

West Lafayette, IN

I am very happy I went with Orkin. We had an exterminator before and they charged us a ridiculous amount of money. They had no guarantee with their service. The service man was very friendly and thorough. I am so happy with my choice!

Amber Chester

West Lafayette, IN

Seth was on time, very polite and explained everything to me. My son was following him around the whole time and he even played cara with him for a minute! very nice professional and friendly.

Redemption Therapeutic Massage

West Lafayette, IN

Keith is a wonderful technician! He made me feel very comfortable as soon as he walked in, and answered all of my questions. He was very through & I hope to see him again at my next service.

John Evenson

West Lafayette, IN

Service has been great. Communications are prompt and exactly what is needed. Recent visit had to be rescheduled and was done easily while travelling. Technicians are always courteous, prompt, efficient and friendly. Bugs and mice are gone from our 100+ year old house which is miraculous.

Martisia Osorio

West Lafayette, IN

Very professional. Polite and respectful. Explain ed any questions asked in easy to understand answers. Completely happy with the service. I wanted to add that Adam was the tech. And I think one of the best. Thanks.