Orkin of West Branch, IA

Heidi Anaya

West Branch, IA

I could not for the life of me get rid of these house ants. I tried small town folks but knew I had to just bite the bullet and call a big business. They got me an appt next day where they inspected the home for both bugs and mold. They provided me with a quote but wasn’t pushy at all. He immediately got rid of ants, was friendly yet professional, and got in and out. Our regional tech is a classic farm guy who gives it to you like it is and I felt like I got a small town guy who just happened to work at a bigger company. I am so glad I got rid of the ants and will be looking forward to continuing care!!

Katherine B.

West Branch, IA

Always look forward to when Nick Whitson comes by to do our monthly service! Rarely ever shows up without a smile on his face and is always fun to talk to! Let's not forget that he is very knowledgeable, professional, and thorough, haven't seen a mouse living rent-free in store for a long time now 💪🏻 Definitely recommend to put your place in his care!

Jaime Hutcheson

West Branch, IA

Jim did a great job. He was professional, friendly, and took the time to explain everything clearly. He arrived on time, answered all of my questions, and made sure I understood the treatment plan. I appreciate his thoroughness and attention to detail. Excellent customer service—thank you, Jim! Highly recommend.

Magdalena Young

West Branch, IA

The technician who came to spray was very courteous and was able to quickly address the concerns we had. He throughly explained what action he had taken, what we could expect next, and what to look for to see if we should call and have them come.back out between monthly services. It gives me a lot of peace of mind knowing we can call and they'll come back free of charge if we're still experiencing some issues. I went with Orkin on the recommendation of ny parents and would 10/10 recommend to anyone else.

Hampton Coral Ridge

West Branch, IA

We absolutely love working with Nick from Orkin! He is always in such a great mood when he shows up—so positive and full of great energy. We genuinely look forward to his visits! It’s not just our office that feels this way—our residents have also gone out of their way to compliment how friendly and professional he is in their homes. That says a lot. Nick always takes the time to explain his service reports clearly and offers helpful recommendations, which we really appreciate. On top of that, he’s incredibly responsive—whenever I reach out, I get a quick reply. Everyone needs a Nick! Highly recommend!

Summer Stevens

West Branch, IA

Josh cunningham was very pleasant. He took his time to listen and gather info. He was very professional. He did an amazing job at really paying attention to the troubled areas. Thank you for taking time to help us out!!

Lori Witthoft

West Branch, IA

We’ve had a wonderful experience with Jim from Orkin. He is always professional, friendly, and extremely knowledgeable. He takes the time to explain what he’s doing and why, and he’s very thorough. If we ever have questions or concerns, he’s quick to help and makes sure everything is taken care of. We truly appreciate his reliability and great service. Highly recommend Jim!

Bryan Neighbor

West Branch, IA

sorely disappointed We were looking for a company that would go beyond our previous, personal efforts, and get this problem eliminated. The man on the phone emphasize the word “guaranteed” and assured us that they were the best. But, after having had our first visit, there’s a whole lot that they didn’t do, that the sales person said they would. It seems like we wasted our money and their promises are largely unfulfilled. They have done a little more than we had done ourselves, and there’s no reason to think this problem will be reduced by anything they did, much less eradicated. They used our paid appointment as an opportunity to sell us much more expensive services; namely about $40,000! I feel scammed. Even the so-called report, was a lazy attempt and of no real use. I feel like we accomplished next to nothing. He didn’t even put out the right products for our need; ACCORDING TO HIS OWN COMPANY!

Alexis Lewis

West Branch, IA

Nick Whitson at the Cedar Rapids Office is an absolutely pleasure to have come in to our office. We have had nothing but fantastic service from him. He was able to take care of our pest issues and keeps it maintained with a positive disposition every time we see him. He pays close attention to details, and is always checking in with us and providing us tips when needed. We couldn’t recommend him more! Thanks Nick!

Alek Stone

West Branch, IA

Our pest control tech Gavin Ozmun is one of the most professional, thorough, and polite techs they have. Super personable, explains everything he's doing, answered all my questions and works extremely quickly! If there's anyone I can personally recommend it's definitely Gavin!