Orkin of Green Bay, WI

Josh Warner

Green Bay, WI

Very fast. Found a wasp nest in my basement. Called them at 10pm. They were able to show up by 11am the next day. Called guardian they were not able to do same day service. Very pleased with orkin!

10 on Tuesdays

Green Bay, WI

Orkin is professional and personable from the moment they answer the phone. They provide FAST scheduling, answer ALL, questions and are transparent about next steps. You are in good hands, experienced hands with Orkin professionals. 100% recommend. Don't waste your time with anyone else who will jerk you around and not treat you with care/priority.

Laurie Breske

Green Bay, WI

If I could give 0 stars, I would. I’m beyond disappointed in the “work” that was supposed to be completed at my house by Orkin. I also could sit down & cry at the price tag for this complete disaster! I’ve followed up at least 7 times between voice & online messages since 8/12/24. I’m at my wits-end for help, so all I can think to do is try to help others avoid the same mistake I made in hiring them by telling my story. They were VERY quick to come to my house & sell me $5,000 worth of services & then also very quickly scheduled the work within about 3-4 days. One item was to “clean & sanitize” and seal up my attic from wasps & other unwanted critters, then add insulation, including baffles in “at least” every other section of the rafters for proper airflow in the attic. Upon arriving home after the workers left, my jaw nearly hit the floor with the mess! There was a trail of insulation from the street where they were parked, all the way upstairs to my attic, among other litter, such as their gloves laying in the street where their truck was parked. I thankfully checked my security camera to watch the whole fiasco because I was quick to realize not one single baffle was put in, only the insulation. I called the next day & was transferred to the “manager” who quickly said he’s sure they just “forgot” (shouldn’t this be standard for ANY attic!?). He was going to send the workers back within the same week to clean up & re-do the insulation to include the baffles properly installed as promised. I have yet to hear back & this manager, nor anyone from Orkin will return my calls! I’m going on 2 weeks now of trying to get them back to finish the job! Needless to say, I had to do my own cleanup. Furthermore, they came to insect spray my property & house/deck, but I am still seeing wasps like crazy!! This was $249 in addition to the $5000 for the other stuff they were supposed to do. I was also told that I would not be billed until a manager was on-site to inspect the work, and I signed off. Let me assure you, no manager has shown up & I did NOT sign off of anything. Finally, one of the services included putting wire mesh (similar to steel wool) into every nook & cranny of the exterior of my house & deck. I’m finding very little of this anywhere & I’m still seeing wasps. However…they were prepared to stuff this material into an area that I told the salesman I had LIVE birds. There was no plan to humanely remove the birds, they apparently just planned to lock the in, suffer & die in there. Thankfully I was home long enough before I had to go back to work to tell them NOT to just kill the birds by stuffing their wire stuff in the hole! Had I not watched my security cameras, I’d have surely been billed for the baffles (baffles are about $30/ea. looking @ a big box store, plus God knows what Orkin charges for installing). I also saw no reduction in my bill for not having to deal with the live birds. I’m so frustrated! I guess the BBB is next on my list of ways to try to get resolution. Please do NOT use Orkin, or watch them CLOSELY throughout the entire step of the work if you choose to.

Cheryl Saunders

Green Bay, WI

Very poor experience! Confusssion, lack of communication! We own a wedding venue so we called the company And explained that we want all our buildings sprayed for bugs Wasps and mice. They sold me the basement insulation package Explaining that they Shop vac out all the mouse dirt poo and pee, Because that’s how mice communicate ,wash it all Put in some type of barrier that if the mice chew on it, it hurts their mouth and then put the insulation in . All debris will be cleaned up In the basement before they leave . Only one young man came for 1hr 10 minutes. Did not have a ladder so I know it was not washed.He asked me to come and check the job. I told him he missed a lot of the spaces. He said he knew and just wasn’t finished yet. He had a broom in his hand And shortly after that, he sped off. He did not complete the job and left all the mess on the whole perimeter of floor.

Heather Athanasiou

Green Bay, WI

Great service and easy to set up. Orkin was able to come out the same week we called. They addressed our concerns and checked for several other pest-related signs that we were not even looking for. Glad to have Orkin watching over a beloved family gathering spot.

Dennis Grim

Green Bay, WI

Justin has been efficient and professional during his service of our home. He explains what he is doing and answer any questions we may have.

Brandon Maaser

Green Bay, WI

Our technician is very friendly, he cares about us, making our home bug free. He goes the extra mile, with making sure we are taken care of. When we had an issue with a bee hive, he was back the next day and took care of it instantly. Highly recommend

Ed Fleener

Green Bay, WI

I was pleased with the Orkin service with one exception. The cleanup after replacing the attic insulation was very inadequate. The garage and driveway were left with a great deal of insulation for us to deal with.

Vanessa Bock

Green Bay, WI

We have had for 4 or 5 years. They have gone down hill once we lost our second guy. The guys after have sucked. I have found "ALL" of the mouse entrances into the house and had to take care of them. They only do half of what of what they are suppose to. Recently they have dropped dead mice throughout our yard, to which then our one year old puppies found and started to play and/or chew on them. Totally disgusted with them.

Mary Vogel

Green Bay, WI

I never thought I would have to deal with rats but I did. From my 1st phone call every one has been very helpful. The guys that came to put done this steel mesh (don’t remember what it is actually called) but boy did they work hard digging around my house to bury it so the rats wouldn’t come back. I would recommend Orkin to anyone that needs help.