Orkin of Chester, CT

Ariel Grant

Chester, CT

If I could leave 0 stars, I would. Where do I begin? You can’t get a hold of anyone via the phone or email. When you leave a voicemail, no one calls you back. My husband emailed the manager directly, they didn’t respond but finally had someone else call back rather than handling the issue themselves. When you sign up for a simple service they send someone to your house to try and upsell you to an $8,000 Orkin shield. We received a text that our Orkin Pro was at the house, but they were not and never showed up. When they finally did show up to clean up and remove their equipment (we canceled) they had the tech ask us why we canceled. That is not the techs job, that’s the managers job. Overall worst experience we’ve ever had with any company, not just a pest control company.

Marybel Alexander

Chester, CT

The technician was very polite, professional, and punctual. He clearly knew what he was doing and took the time to explain everything to me. I really appreciated his thoroughness and great attitude. Excellent service from start to finish!

Stacilyn San Miguel

Chester, CT

Richard is by far an excellent technician at what he does. Very friendly and detail oriented. Makes you feel as if it's his own home he's spraying. Recommend everyone to choose Richard for your service. Thanks Richard and hope to see you around soon .

Richard Perry

Chester, CT

Had our initial treatment today which included treatment for yellow jackets nesting in my exterior siding. I was impressed with the equipment used for the treatment! (Bee Pole) which extended 20 ft to the nest. The technician Johnathon was very pleasant and answered all questions I had and fully explained what the appointment would entail. Overall, I was pleased with the service and would recommend to interested parties!

Emilia Sanchez

Chester, CT

Submitted an inquiry online for Mosquito & Tick treatment and representative was quick to reach out to me. Sent a rep within 2 days to get the treatment done. Such a smooth process and I can finally go outside without being attacked by mosquitoes. Thanks Orkin!

Joan Rusczek

Chester, CT

So far everything seems good Jordon has been very helpful Adam seems to know what he is doing and I have seen dead mice the only good one is a dead one.

Ashley Bacon

Chester, CT

AWFUL!!! Paid for bee and tick service. Since the service the bees are still an issue and my dogs had ticks. I have called at least 30 times and can’t get anyone. Every phone number you can find for the company goes to voicemails which you will never get a return call. Complete scam

Linda Baek

Chester, CT

Thank you Mark E. Henry for always being on time, professional, knowledgeable, personable and very detail oriented. Mark is customer focused, service oriented and very thorough. I highly recommend Orkin and Mark E. Henry. It's really nice to have Mark E. Henry as our pest control technician as he provides "best in class" service and he always says thank you for choosing Orkin and let him know if we have any additional questions. It's so refreshing when establishments such as Orkin have employees like Mark who appreciates your business.

Kyle Champagne

Chester, CT

Update- orkin signed me up for "monthly service" charges of $50, and auto billed me without consent 😤 and it takes 2 separate calls to dispute any charges... Atrocious service for $350. External tech said after a 5 min inspection he could do absolutely nothing to stop mice coming in my mobile home crawlspace. Said it was somehow good news, cause he couldn't recommend hundreds of dollars in add ons. Did not spray outside my home as was promised when I paid. Then internal tech came in and told me I had mice coming in from my kitchen and bathroom, after I told him multiple times they were in my vents and furnace room 🤦 placed half a dozen glue traps which made my GF cry, which we promptly threw out. And they want to charge $50 for every follow up, plus multiple extra cost services. I have no idea what I paid for. Please use ANYONE but these guys...

Allissa Robinson

Chester, CT

Our technician was very thorough on this initial visit, spending a couple of hours inspecting our home and installing treatments to help with our mouse problem. He explained everything he was doing along the way.