Fox Pest Control of Roma, TX

J Castro

Roma, TX

Mr. Moore was very professional and thorough in handling our situation. We use Fox services for our monthly pest control (ants and spiders). He came by for indoor inspection and we mentioned that we continue to see ants and spiders. He did find the areas where the ants were, but upon inspecting our property noticed that two of our tree stumps had termites. He provided us with the information of services they offer. We opted with the 5 year treatment plan which was a total of $2922.75. We had him come by a couple days later for the termite treatment. I had other questions that I hadn’t thought about initially. He answered all my questions and concerns. I must say that Mr. Jeff Moore is knowledgeable as well as professional. We appreciate that Fox Pest Control always emails the customer a copy of the pictures of areas of concern, areas of treatment, and what treatment was used. It would be helpful if the areas of concern were addressed during the visit to explain how areas could be resolved. For example, my driveway and cement patio are areas of concern. I’m not sure how those can be managed!? We find emails to be easier to save versus having extra paperwork. Thank you Mr. Jeff and Fox Pest Control for all your services!

Eugenio

Roma, TX

Fox technician T. Avila was very knowledgeable and very helpful with us. I thought I didn’t need pest service in my house but he changed my mind. Mr. T. Avila showed all the wasp, ant, and other insect activity on the outside of my house. I am very thankful and will continue as a customer with Fox Pest Control.

Francisco Lugo

Roma, TX

Christopher Almanza was so helpful. Went out of his way to exceed our expectations and was understanding of our situation at home. He was able to complete our quarterly service and explained what he was doing and why. If the owners see this, please consider making him our regular technician. Excellent service by Chris. Can’t say the same about one of the customer service reps I spoke with last month on the phone, thought. “Then what is it you want me to do?” is not a proper way to handle a customer grievance or request. Thanks, Chris! You’re welcomed into our home anytime!

Joao Paulo & Erika Lira Sro & Sra Lira

Roma, TX

Fox has been servicing my home for many years, and I have been very pleased with their service. Azul is our technician, and she is incredibly detailed and responsible. She has gone the extra mile several times, demonstrating professionalism and consistency. I can't stand companies that send different technicians for each visit. I don't want strangers in my house; I need to feel comfortable with who enters my home. I am happy to say that Azul has been maintaining our property for a while now, and I truly appreciate her dedication.

Vanessa Ortega

Roma, TX

Highly Recommended! I recently hired Azul and couldn’t be happier with the service. From the first phone call to the final treatment, the team was professional, punctual, and extremely knowledgeable. They quickly identified the source of the problem, explained everything clearly, and used treatments that were both effective and safe for my home. Within days, I noticed a huge difference. They also gave great tips on how to prevent future issues. If you’re dealing with pests and want a company that truly knows what they’re doing, I highly recommend Azul from fox pest control. Reliable, thorough, and respectful of your space — they exceeded my expectations!

Danny Torralba

Roma, TX

TJ was informative and thorough about the applications rendered during today’s quarterly service. He even removed the spiderwebs in the patio and garage. He’s been the best technician sent thus far by Fox. Thank you, TJ!!

A Belmares

Roma, TX

I’m a beekeeper, and I hired Fox Pest Control to handle the common bugs inside my home. I made it clear that I wanted my account flagged so the technician wouldn’t spray anything outside, especially not in my yard or garden. But when I wasn’t home, they sent someone who sprayed the yard and my vegetable garden with harmful insecticides!! I caught it on camera and rushed to call Fox to stop the tech, but they told me it was too late. I was horrified and had to call a landscaper to come in and mow everything down to protect my honeybees and other pollinators. To make it worse, the rep I spoke with was pretty insensitive about the whole situation. She didn’t even apologize and still charged me for the service! I wish I had gotten her name because she really shouldn’t be in customer service. Attitudes like hers are toxic for the company and its long-time customers. Grrr… So, would I recommend Fox Pest Control? Definitely not. If you want a company that can follow simple instructions and respect your wishes, look somewhere else. Don’t count on them to pay attention to important notes on your account. Call at your own risk.

Tom Racca

Roma, TX

Ricky - our tech is a true professional. He is extremely knowledgeable about all the various species and variants. We saw some ants, and he came out, found where the issue originates and did a complete treatment. Great service!

JJ Soto Jr

Roma, TX

At 12:57pm today, I received a message from the technician stating that he was in his way to my residence and should arrive at around 1:05pm for service. My wife was home waiting, but could no longer wait. The technician arrived almost an hour later. I’m in agreement and appreciate the prior notification, but when one does not arrive at the expected time, it’s a different story. My payments to you are timely.

Russell Neview

Roma, TX

Josh, Fox Pest Technician, is always pleasant and is willing to answer my calls and sometimes dumb questions. He keeps me up date on when he will arrive and when he completes. He is the reason why we stay with Fox Pest Control. His customer service is fantastic. Along with his promptness and overall courteousness.