Fox Pest Control of Waterford, NY

Judith Jenkins

Waterford, NY

I just love Ashley Rock! She was great and very informative. I would love to have her all the time instead of the last rep that came out. She went straight to what she had to do and was gone.

Lxxx Sxxx

Waterford, NY

The service I have received from Fox has been extraordinary when they stepped on my front porch that day introducing themselves and letting me know they were in the neighborhood. It was like a breath of fresh air to me. I welcomed them with open arms. Our home was built on farmland 30 years ago. Made into a nice subdivision. That being said it comes with its little this a that’s of life from outside. Fox to the RESCUE !! Spiders a mice gone. . Josh is my guy wonderful and takes care of, very attentive to my home’s needs inside and out. Explains its needs and exactly what is being done and used. No harm to my animals either. He even takes his time asking if I have any concerns. Not a in an out kind of guy. Fox will come in between your regular schedule times. Just hope on to your portal or give them a shout. No extra cost. They are so accommodating , polite and ready to remedy.

Murray Caplan

Waterford, NY

My technician, Ed Bernard, is truly excellent! He comes when he says he’s going to come. He spends as much time as necessary to address all of my needs and concerns. His knowledgeable and hard-working. He’s genuinely interested in all of my concerns and works hard to address them. He’s friendly, polite and puts on booties when he comes in the house.

Bonnie Esrig

Waterford, NY

I have had Fox service for less than a year but I am very satisfied thus far. When I had a pest problem, they were responsive. The technicians were polite and professional. I find all of the pest control services in this NY location to be very expensive compared to my prior home in the South but Fox is definitely competitive for this area. I recommend them.

Sheri Coli

Waterford, NY

Very simple process from getting the information to rendering the service. Everything was explained and all my questions answered. The tech that came to my house was excellent! He knows his business and took his time to explain what he would be doing. Very happy with the company and the service technician!

Peter Tringali

Waterford, NY

Ashley was fantastic. She explained everything about the situation and what she needed to do. She resolved the issue quickly. We are very happy with the service she provided!

Tom Richichi

Waterford, NY

Ed Barnard performed our treatment on 9/22/25. He was very thorough, friendly and professional. He pointed out my wysteria on the back deck, going onto my roof. I am in the process of my fall yard cleanup and will address those vines.

yolanda

Waterford, NY

I have been with fox pest control for several months now and was not very happy in the beginning with the service but i was say Peter is An AMAZING Technician. Hes very informative very responsive, poliet, understanding and his work ethic is excellent. Thank you to peter for doing such a great job at trying to help knock out our pest issues and also timothy was very courteous and respectful. My home is a very personal space for me and family and we are very grateful to have a team now that respects our home and has great work ethic.

Catalina boutros

Waterford, NY

If I could leave zero stars, I absolutely would. This company is nothing but dishonest and manipulative. They flat-out lied about their prices, promised we wouldn’t be charged unless we were satisfied, then tried to hit us with a $250 cancellation fee for a job they didn’t even finish. When I called, they were rude, unapologetic, and completely inconsiderate. Their pricing is deceptive, their sales tactics are pushy, and it’s obvious they had a hidden agenda from the start. Even after I asked to cancel, they still tried to lock us into monthly charges we never agreed to. I told them I’d leave a bad review, and they couldn’t care less—which shows how little they value customers. They did end up not charging us but do yourself a favor and stay far away from this company. (The only decent part of this whole mess was the tech, Mario—he was respectful, patient, and professional. Too bad the company itself is the complete opposite.)

connie smith

Waterford, NY

Exceptional, responsive service and true peace of mind I have been a Fox Pest Control customer for several years and I can't recommend them highly enough. I was looking for a reliable solution for the seasonal ants, spiders, and the occasional unwanted guest, their quarterly treatment plan has been fantastic. My technician is always professional, courteous, and thorough, taking the time to explain the process. The regular service has been incredibly effective at keeping my home pest-free, and I've been consistently impressed with the quality and professionalism of the entire operation. What truly elevates Fox from a good service to an exceptional one, however, is their commitment to me between scheduled visits. On a recent occasion, a surprise ant issue popped up in my home. I was blown away by their responsiveness. I made one quick phone call, and they had a technician at my house in a few days to take care of it at no extra charge. There was no hassle and no feeling like I was an inconvenience. This guarantee provides incredible peace of mind, and for that reason alone, I recommend Fox Pest Control to anyone looking for a company that truly stands by its work.